Position Overview:
The Sales Support Specialist will play a crucial role in supporting the sales team by driving business development efforts managing client relationships and ensuring a seamless experience for our lender clients. This individual will be expected to engage with potential clients manage lead generation and assist in presenting Granites services to lenders with a special emphasis on construction loans and thirdparty services.
Key Responsibilities:
- Sales Support: Act as an extension of the sales team by supporting business development activities in both preclose and postclose phases. Assist in the creation and execution of sales strategies to promote Granites services to lenders and related stakeholders.
- Lead Generation & Relationship Building: Proactively generate leads and build relationships with lenders including national top 150 clients. Engage with decisionmakers to introduce Granites construction risk management services including feasibility studies construction project reviews and thirdparty services.
- Sales Pipeline Management: Maintain an organized sales pipeline schedule client meetings and coordinate followup actions to ensure sales targets are met. Develop sales roadmaps and target client lists in collaboration with the sales team.
- Client Engagement: Serve as a primary point of contact for potential clients addressing inquiries troubleshooting issues and ensuring customer satisfaction.
- Collaboration & Coordination: Partner with internal teams to coordinate client acquisition strategies ensuring alignment across sales marketing and operational functions.
- Reporting & Analysis: Track and report on sales activities including lead generation client engagement and pipeline status. Provide regular updates to senior management.
- Additional Duties: Perform other duties as assigned by the sales team or management to help achieve team goals and further the businesss growth.
Qualifications :
- Industry Knowledge: Strong understanding of the U.S. mortgage industry particularly construction loans and the associated risks. Experience in a similar sales support role within the mortgage or construction sectors is highly desirable.
- Sales & Relationship Building: Proven ability to establish and maintain relationships with key stakeholders including lenders contractors and financial institutions. Must be an outgoing dynamic individual with a passion for sales and client interaction.
- Technical Skills: Proficient in MS Office (Excel Word PowerPoint Outlook). Experience with CRM software and mortgage LOS (Loan Origination Systems) is a plus.
- Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and priorities effectively. Excellent problemsolving abilities and a customerfocused mindset.
- Communication: Strong verbal and written communication skills with the ability to tailor messaging to different audiences and stakeholders.
- Experience: 34 years including 1 years in a mortgagerelated role or similar industry experience. Prior exposure to construction loans would be a significant advantage
- Education: Graduate degree MBA
Remote Work :
Yes
Employment Type :
Fulltime