Billing Specialist / Customer Relations Associate
Billing Specialist / Customer Relations Associate
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1 Vacancy
Job Description
Job Summary
As the Billing Specialist /Customer Relations Account Specialist this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses people and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Associate is responsible for collaboration across all levels to achieve departmental and organizational goals.
Key Responsibilities
- Enter high volumes of data into the various systems timely and accurately for billing purposes
- Adjust and handle billing discrepancies and rejections timely and accurately
- Validate verify and compare contract agreements as needed
- Provide excellent customer service and provide customers with a positive experience
- Support the team in securing timely payments from customers
- Act as a resource for other functions within the company
- Answer phones and respond to inquiries using a professional and courteous demeanor
- Provide general office support and peer training as requested
- All other duties as assigned
Qualifications :
Qualifications
- High school diploma or GED required
- 1 year of data entry or relevant experience preferred
- Strong customer service skills
- Basic knowledge of accounting principles and terminology; strong math skills
- Excellent verbal and written communication
- Intense focus on accuracy and attention to detail; organized
- Problemsolving skills
- Critical thinking skills
- Demonstrate high degree of accuracy and attention to detail
- Excellent organizational skills
- Outgoing & assertive personality not afraid to approach individuals
- Proficiency with Microsoft Office Suite Products (Excel Word)
- Experience with Microsoft Great Plains and Salesforce software preferred
- Commitment to adhering to and promoting safe workplace practice.
Additional Information
Employee must be able to successfully handle the physical demands of this position which include the following:
- Hours of operation are MF 8 a.m. 5 p.m.
- Primarily sedentary or working at a desk
- Occasionally lift and move 10 25 pounds
- While performing duties of this job the employee is regularly required to talk or hear
- The employee frequently is required to stand walk or reach with hands and arms
Additional Information :
- Comprehensive benefits package including three medical plan options and two dental plan options along with additional benefits such as Legal and Identity Shield Accident and Critical Illness coverage.
- Eligibility for benefits starts on the 1st of the month following your hire date.
- Companypaid life insurance coverage.
- Companypaid longterm disability (LTD) insurance.
- Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- Participation in the 401(k) retirement plan.
- Paid Time Off (PTO) and paid holidays
- 6888672k Annual Salary
AWPSafety is anEqual Opportunity Employer (EOE). Women minorities veterans and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race color age religion national origin sex sexual orientation gender identity protected veteran status or disability.
AWPSafety is anEqual Opportunity Employer (EOE). Women minorities veterans and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race color age religion national origin sex sexual orientation gender identity protected veteran status or disability.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
