Job Title: Jira Admin
Duration: 6 months
Office Address: Detroit MI 48221
Type (Onsite or Remote): Mostly remote but sometimes may need to travel to the below location if needed.
Job Summary:
We are looking for an experienced JIRA Administrator responsible for managing configuring and maintaining the Atlassian JIRA platform (Cloud/Server/DC) Understanding of Jira Plugin Zephyr supporting project teams ensuring system stability and enabling process optimization across the organization.
Key Responsibilities:
- Administer configure and maintain Atlassian JIRA Software & JIRA Service Managements.
- Customize workflows permission schemes screen schemes custom fields issue types and notification schemes.
- Integrate JIRA with other tools (Slack GitHub Bitbucket AWS Cloud ServiceNow etc.).
- Create dashboards reports filters and automate processes using JIRA Automation Rules.
- Manage user access security roles and permission audits.
- Support Agile practices Scrum Kanban board configurations Sprint management.
- Perform routine platform maintenance upgrades and backups.
- Collaborate with DevOps IT and Product teams for troubleshooting and operational support.
- Cross team collaboration & manages project allocations
- Conduct user training best practices enablement and documentation.
- Participate in license management budgeting and vendor coordination for Atlassian products.
Qualifications :
Required Skills:
- Strong handson experience with JIRA administration (Cloud/Server/Data Center).
- Experience in managing Confluence JIRA Service Management and related Atlassian tools.
- Good understanding of Agile methodologies ITIL processes and SDLC workflows.
- Knowledge of REST API integration and scripting for automation (Python Groovy or similar).
- Familiarity with Atlassian Marketplace plugins like ScriptRunner Xray BigPicture etc.
- Exposure to Cloud platforms (AWS/Azure/GCP) is a plus.
- Strong problemsolving skills with excellent communication and documentation abilities.
Certifications Preferred:
- Atlassian Certified JIRA Administrator
- ITIL Foundation Certification
- Agile / Scrum Certification
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Contract