drjobs Senior Product Manager - IT Infrastructure Capacity - Federal

Senior Product Manager - IT Infrastructure Capacity - Federal

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

San Diego, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Please Note:  This position will include supporting our US Public Sector customers.

This position requires passing a ServiceNow background screening USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening.  Due to Federal requirements only US citizens US naturalized citizens or US Permanent Residents holding a green card will be considered.

About the Role:
We are looking for a Senior Product Manager to lead our IT Infrastructure Capacity initiatives. In this role you will drive the strategic vision roadmap and execution for infrastructure capacity planning ensuring optimal resource allocation scalability and cost efficiency across our cloud and onpremises environments.

Key Responsibilities:

  • Develop and own the product strategy roadmap and execution for IT infrastructure capacity management.
  • Collaborate with engineering operations finance and business stakeholders to ensure capacity aligns with business needs and growth projections.
  • Define and track key performance indicators (KPIs) related to automation availability and performance.
  • Drive the development and implementation of automation frameworks that deploy infrastructure capacity including racks storage network devices servers and virtual machines.
  • Evaluate and implement thirdparty tools and technologies to enhance infrastructure capacity management.
  • Drive cost transparency and efficiency initiatives in cloud and onpremises infrastructure.
  • Ensure compliance with security regulatory and business continuity requirements.
  • Communicate complex technical concepts to senior leadership influencing decisions with datadriven insights.
  • Lead Agile development processes including backlog grooming sprint planning writing user stories for development teams conducting product reviews and facilitating UAT sessions.
  • Conduct monthly and quarterly business reviews with stakeholders to align on progress challenges and future planning.

Qualifications :

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry. 
  • 5 years of experience in product management with a strong background in IT infrastructure cloud or related domains.
  • Expertise in capacity planning cloud infrastructure (AWS Azure GCP) and data center management.
  • Strong analytical and problemsolving skills with experience in forecasting cost management and performance optimization.
  • Experience working with engineering teams using Agile methodologies.
  • Understanding of Capacity Ops and cloud cost management principles.
  • Proven experience in building automation solutions for deploying IT infrastructure capacity including physical and virtual assets.
  • Understanding and experience with Kubernetes OpenStack and VMware for managing and scaling infrastructure environments.
  • Handson experience in designing and implementing workflows and automations on the ServiceNow platform.
  • Excellent communication and stakeholder management skills.
  • Bachelors degree in computer science Engineering or a related field; MBA or equivalent experience is a plus.

Preferred Qualifications:

  • Experience with automation AI/MLdriven forecasting and infrastructure optimization.
  • Prior experience in largescale highgrowth environments.
  • Familiarity with ITSM observability tools and capacity management frameworks.

GCS23

For positions in this location we offer a base pay of $126700 $215400 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.


Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. 


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.