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You will be updated with latest job alerts via emailSofitel London St James invites you to join a distinguished team where timeless elegance meets contemporary hospitality. We are seeking a detailoriented Food & Beverage Sales Executive to oversee and coordinate all aspects of restaurant and event bookings across our dining venues including Wild Honey St James The Rose Lounge St James Bar and The Terrace.
In this position you will be looking after the reservations and private dining enquiries curate bespoke guest experiences for key occasions such as Christmas and New Years Eve and support revenue growth through strategic upselling and crossselling. You will work closely with outlet managers and chefs to ensure seamless execution of every reservation and event while upholding the highest standards of guest service.
Key Responsibilities:
Manage all bookings via 7Rooms and related platforms with precision and attention to detail.
Coordinate private dining and special events in liaison with outlet managers and chefs.
Ensure timely accurate correspondence with all guestsresponding within 24 hours.
Maintain and distribute weekly BEOs and oversee booking guarantees and contracts.
Maximise seating and revenue through smart yield management menu quoting and upselling.
Become an expert in our systems menus and promotions with full training provided.
Stay informed on local events and market trends to anticipate guest needs and optimise operations.
Offer intuitive service that goes beyond expectations creating moments that last.
Showcase the unique identity of each venue and how they stand apart from competitors.
Produce weekly forecasts and performance reports for F&B outlets.
Engage with local corporate clients to promote seasonal offerings and dining packages.
Qualifications :
A detailoriented professional with experience in restaurant reservations F&B sales or hospitality events.
Knowledge of 7Rooms (or similar reservation systems) is a strong advantage.
A proactive and collaborative mindset with a passion for guest service and fine dining.
Strong communication and organisational skills.
Entitlement to work in the UK as this position is not eligible for sponsorship.
Additional Information :
Discover a world of unparalleled perks tailored just for you:
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities. We also offer a range of wellbeing initiatives including apps with content to help you feel at your best. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.
Let your passion shine visit
Remote Work :
No
Employment Type :
Fulltime
Full-time