Order to Cash Manager
Order to Cash Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What you get to do in this role:
This is an exciting opportunity to lead a recently formed team of Order To Cash professionals In Heredia. Costa Rica.
- You will manage a team of 10 direct reports to ensure a smooth and efficient department across the functions of Order Management Cash Collections Customer Credit Management and Customer Support whilst operating in a reporting structure that supports local site leadership.
- You will participate in the coordination of OrdertoCash team activities with your global counterparts and work closely with the with Senior Director Global OrdertoCash Operations.
- You will work closely with the Global Process Owner of Customer Credit Management driving an operational approach of newly implemented credit functionalities.
- You will collaborate with regional based Order to Cash leaders in our Cash Collections Customer Services and Order Processing organization serving a global customer base.
- You will get the opportunity to be a change agent we are a fastgrowing company and a constantly evolving team.
- Motivate and develop team through coaching feedback and personal development in order to enhance individual and team performance and maximize staff retention.
- Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals
- Run reports and analyze data pertaining to the department and share with executive staff and managers of department staff as needed.
- Serve as an intricate link between Order to Cash Revenue and Sales Operations
What your team will do:
- Evaluate the creditworthiness of potential and existing direct customers and partners
- Create maintain and improve documentation of procedures and ensure compliance with all relevant legislation and internal controls.
- Collaborate with the OTC Managers to create an efficiency in cash collection activities and reduce bad debt exposure.
- Review and approval of credit terms on customer contracts
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- Passionate about building a worldclass Accounts Receivable team
- Experience in managing a large team
- Bachelors degree preferably in finance
- 7 years of experience in finance
- Proficient in Microsoft Office
- Excellent verbal and written communication skills
- Preferred: Previous Credit Management and/or Accounts Receivable Experience
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
