- Overall cleaning of the guestrooms to include but not limited to: dusting making beds soiled linen removal from rooms and retrieval of clean linen from linen closets vacuuming bathroom cleaning inside window cleaning replenish rooms with supplies etc. as per brand standards.
- To use the cleaning in progress sign and keep the doors closed at all times when making up rooms.
- To call room service for removal of trays/trolleys.
- Maintain proper usage of cleaning supplies and equipment.
- Take accurate room status reports at the end of the shift.
- Keep linen closets supply closet and landing organized and clean.
- Empty vacuum cleaner each time when it is nearly full.
- Reports any problems or questions to Supervisor assigned to your floor
- Offer assistance to guest and colleagues in a courteous manner.
- Use hands to lift carry or pull objects that may be heavy.
- Submit instantly and turn over to security any lost and found items.
- Take responsibility for reporting any rooms which do not require service DND not slept in on assigned floor.
- To report to Floor Housekeeper any mattress protector blankets bedspreads valances in need of change.
- To report any suspicious person to Housekeeping office or security.
- Inform anything which may be a Health & Safety hazard.
- Maintain excellent grooming and uniform standards.
- To report any equipment malfunctioning.
- Read Understand and follow all department policies
- Other duties as assigned.
Qualifications :
- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs being professional and welcoming
- Excellent organizational skills and time management
- Standing and walking for long periods
- Attention to detail a must
- Organized
- Able to speak and understand basic English
- Be a team player
- Able to use an Apple/Android device
- Knowledge of chemicals and their use
- Knowing that grooming standards are a must and need to be followed
- Knowing when to recognize that room should not be sold due to damage smell or other maintenance issues
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime