Senior Sales Operations Analyst
Senior Sales Operations Analyst
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Job Description
About Us
At Udemy were on a mission to improve lives through the power of learning. Were a leading global learning company and one of the worlds largest education platforms with more than 67 million learners. Our goal is to provide flexible effective skill development to empower organizations and individuals.
Talented people are everywhere and the right opportunity can be hard to come by. Thats why were focused on revolutionizing learning using our skills and expertise to help others develop theirs and reach their full potential. Individually we bring our unique perspective to reimagine the way we share knowledge. Together we can improve lives by making learning more accessible for our learners our instructors and businesses around the world.
Hybrid work
Udemy is headquartered in San Francisco with global offices in Australia India Ireland Trkiye and other US locations. Our robust hybrid work model spans San Francisco Denver Ankara Dublin and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.
This hybrid position requires two days per week in our Austin office.
About you
Youre an analytical collaborative and creative problemsolver who can confidently dive into data and details. You have a high degree of organization accuracy and critical thinking ability. You thrive in dynamic environments where you can support building systems processes and tools to create bestinclass experiences. You love influencing a companys growth journey enabling our gotomarket teams to efficiently generate revenue and scale.
About this role
The person in this role will manage sales compensation administration & special projects within the sales operations organization. The ideal candidate will require a strong understanding of SaaS compensation models and Incentive Compensation Management tools (ICMs). This person must be datadriven detailoriented customerfocused businessminded and intellectually curious. This person thrives in highly dynamic environments while implementing the necessary processes and tools to advance best practices for our organization. This role reports directly to the Sr Manager Sales Compensation.
What youll be doing
Administer sales compensation for a dynamic sales & customer success organization
Implement Changes as prescribed in Commission tool
Assist in annual global compensation plan strategy policies analysis and documentation
Track attainment across the sales & customer success teams including ongoing Performance analysis
Analyze sales performance results and make recommendations to Key Stakeholders
Manage distribution & acknowledgement of compensation plans & quotas
Provide visibility into plan/quota/attainment as well as payout information
Work closely with key stakeholders for governance on inquiries adjustments & exceptions
Establish yourself as a cross functional resource to identify design and implement business processes that increase sales productivity and processing efficiency
What youll have
35 years of experience in Sales Compensation Total Rewards Sales Operations and/or Finance
Experience in SaaS B2B organizations
Experience with ICMs (i.e. Spiff Callidus CaptivateIQ Xactly etc.); Spiff experience is preferred. Spiff University completion highly preferred.
High degree of proficiency with SFDC
High degree of proficiency with Spreadsheets (sumifs index/match vlookup etc.)
Excellent Customer Service skills
Experience working with Key Stakeholders such as HR Finance Legal Executives
About your Skills
Sales Compensation Management: Administering and managing global sales compensation plans including setup processing and accuracy of commissions payments. Advanced understanding of SaaS components & compensation structures such as GRR NRR Expansion/Upsell New Business recurring revenue.
Data Analysis & Performance Tracking: Proficiency in analyzing sales performance data and tracking attainment across teams using tools like Salesforce and spreadsheets for detailed performance insights.
Stakeholder Collaboration & Governance: Experience working with key stakeholders (HR Finance Legal Executives) for policy governance managing inquiries and handling adjustments.
Process Optimization & CrossFunctional Collaboration: Ability to identify design and implement business processes that improve sales productivity and efficiency across multiple functions.
Hiring Compensation Range
$98000 $122000 USD
Required Experience:
Senior IC
Employment Type
Full Time
