Tourist Information Counselor (Temporary)
Tourist Information Counselor (Temporary)
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Job Description
THE POSITION
Are you passionate about helping travelers and providing them with the best information for their journeys The Pike County Welcome Center is currently looking for a Tourist Information Counselor to join our team. As a counselor you will play a vital role in ensuring that visitors to the Welcome Center receive topnotch assistance guidance and resources to enhance their travel experiences. If you have a knack for providing effective and accurate information and if you enjoy interacting with people from all walks of life then this is the perfect opportunity for you. Apply today and be a part of creating unforgettable travel memories for our visitors!
DESCRIPTION OF WORK
In this role you will be responsible for delivering exceptional customer service to all stakeholders of the PennDOT Welcome Center which includes the traveling public partners in the tourism industry internal customers employees and vendors. Your primary task will be to assist travelers by providing essential information about their visit to Pennsylvania such as directions and hotel accommodations thereby promoting and enhancing travel throughout the state.
You will also play a crucial role in enhancing PennDOTs tourism outreach initiatives and fortifying partnerships within the industry through various activities including special programming informational tours travel shows and other related events. Additionally you will engage in other travelsupport responsibilities as assigned by your supervisor or division manager.
It is essential to maintain dynamic and informed communication to optimize the operations of the Welcome Center Division. You will be expected to communicate directly with the Tourist Information Supervisor to address any questions concerns or suggestions regarding the staff and operations of the Welcome Center.Interested in learning more Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Temporary Parttime on call employment
- Work shifts are flexible and the hours are determined by the requirements of the operation.
- On Call shifts can range from 7:00 AM to 7:00 PM (temporarily hours are 9:00 AM to 5:30 PM) 7 days per week.
- Telework:You will not have the option to telework in this position.
- Salary:In some cases the starting salary may be nonnegotiable.
- You will receive further communication regarding this position via email. Check your email including spam/junk folders for these notices.
REQUIRED EXPERIENCE TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:- One year of experience in work involving public contact; or
- An equivalent combination of experience and training.
Additional Requirements:- You must be willing and able to work in and commute toPike County PennDOT Welcome Center: I84 Exit 53.
- You must have the ability to be on call between 7:00 am to 7:00 pm seven days a week Currently hours are 9:00 am to 5:30 pm.
You must have the ability to report to work within 1hour of being called in.
- You must have front facing public contact experience.
- You must have one year of work experience involving public contact.
- You must have experience working with computers.
- You must have experience answering phones composing emails compiling reports tracking office activities and inventory entering data and filing
- You must be able to perform essential job functions.
Preferred Qualifications (not required):- Five or more years of fulltime experience in work involving front facing public
- High school diploma or equivalent
How to Apply:
- Resumes cover letters and similar documents will notbe reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e. relevant detailed experience/education).
- Your application must be submitted by the posting closing date.Late applications and other required materials will not be accepted.
- If you are claiming education in your answers to the supplemental application questions you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans go to click the Veterans Preference tab or contact us at.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit develop and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race color religious creed ancestry union membership age gender sexual orientation gender identity or expression national origin AIDS or HIV status disability or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Employment Type
Part-Time
