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You will be updated with latest job alerts via emailReady to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industryfirst accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From largescale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fastmoving techdriven environment love solving realworld problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cuttingedge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Assistant Vice President Procure to Pay
In this role you will be part of Account Payable COE Operations & will be responsible to drive digital transformation initiatives for your portfolio size of 600 FTE. The role reports to AP COE leader/ Cluster Tower lead depending on the size of you. As AVP AP you will be responsible for all aspects of your portfolio including people process client in all phases of cycle from presales sales solution transition transformation and operation.
Responsibilities
Lead large teams groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets.
Lead the delivery of outsourced services F&A: AP to ensure customer happiness and increased revenue through client upsell
Ensure all monthend activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed critical metrics / SLAs targets as applicable.
Handling internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involved in building MAPs Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence
Review the teams day to day activities including but not limited to invoice processing payments helpdesk GRIR vendor reconciliations audit requests analysis and other requests pertaining to the accounts payable process
You should partner with your global teams to set up and monitor vendor master file Payments T&E Processing and Audits External Regulatory reporting (Eg 1099 DADS2 etc.) Helpdesk Statement Auditing Escheatment Function VAT and Other Special Processes.
Take the lead in working with digital teams on introducing breakthrough technology solutions into operations especially RPA End to solutions based on AI
Run operations to achieve/exceed P&L expectations Understand and execute the efficiency of resources and the right level of skill.
Be responsible for NPS and experience of clients and internal stake holders
Respond to customer requests from legal internal/external audit or business units assisting with management response and resolution for in scope areas of responsibility
Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda
Implement appropriate mechanisms to identify understand and call out performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
Ability to understand benchmarks and drive standardization and simplification in COE models. Ability to drive large scale impact both for value and efficient
Collaborate in the new deal process including solutioning pricing due diligence transition and stabilization. Should be able to work with the customer independently and carve out the desired scope / solution.
Work closely with client CXOs and process owners Genpact operating teams and global relationship managers for key accounts
Develop a strategy for winning and transitioning new deals while running and growing the existing relationships
Be responsible for ensuring the right solution is proposed for new deals actively participating in the deal process aiding and enabling robust transitions delivering ongoing client happiness through consistent high class service delivery and thereby ensure high NPS cross sell and profitability
Own the way in implementing new technologies in operations and display a strong executive presence
Qualifications we seek in you
Minimum Qualifications / Skills
MBA Finance preferred
Relevant experience in Accounts Payable domain
Intellectual agility and analytical outlook
Ability to independently manage GBS tower lead level stake holders
Preferred Qualifications/ Skills
Preferably from a service industry
Good communication / articulation skills
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get handson experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problemsolvers who push boundaries every day
Thrive in a valuesdriven culture Our courage curiosity and incisiveness built on a foundation of integrity and inclusion allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Full Time