Field Service Technician

This position is a unique opportunity for a Field Technician to work in the Mining Mobile Equipment industry installing new OEM equipment around the world. This critical team member will be responsible for representing TowHaul onsite during installation collaborating with the mine site technicians to complete work as outlined by the TowHaul factory field and classroom operator training maintenance best practices and final commissioning. The Field Technician is responsible for gathering information from site and working with the diversified Service Support team at the factory when challenges are faced. The successful candidate will be extremely proficient with written and oral communications with high level stakeholders with a proven history of excellent customer. We are searching for a selfmotivated individual who will embrace our product our culture and our people.

JOB DESCRIPTION

This position is a unique opportunity for a Field Technician to work in the Mining Mobile Equipment industry installing new OEM equipment around the world. This critical team member will be responsible for representing TowHaul onsite during installation collaborating with the mine site technicians to complete work as outlined by the TowHaul factory field and classroom operator training maintenance best practices and final commissioning. The Field Technician is responsible for gathering information from site and working with the diversified Service Support team at the factory when challenges are faced. The successful candidate will be extremely proficient with written and oral communications with high level stakeholders with a proven history of excellent customer. We are searching for a selfmotivated individual who will embrace our product our culture and our people.

RESPONSIBILITIES (include but are not limited to)

• Field Technicians are responsible for gathering information identifying requirements and relaying pertinent information to the team.
• They focus on optimizing coordination between the TowHaul team and clients as well as the field and office sides of TowHaul.
• Split inoffice and infield time as needed to ensure project success.
• Verify sites are ready for install and coordinate with field crews.
• Be precise organized creative mostly autonomous and able to meet deadlines.
• Field and classroom operator training equipment walk around inspections maintenance best practices final equipment commissioning.
• Troubleshoot electrical pneumatic and mechanical issues.
• Build strong customer relationships.
• Identify product improvement opportunities.
• Work with other departments to implement new product innovations.
• Create reports for both service calls and new equipment installations.
• Support Technical Services Group in development of written procedures and other documentation.

REQUIRED SKILLS

• A team player attitude is a must! There is always a solution to every challenge.
• Collaborate with crossfunction teams both in factory and onsite to achieve project goals.
• Effectively communicate complex ideas to diverse audiences worldwide. Mastery of soft sills is key to success in this position.
• A background in fabrication/hydraulics/pneumatics/electronics is not required but beneficial.
• Willingness to learn new procedures and organizational software.
• Technical competence: ability to read understand & interpret documents & engineering plans/drawings troubleshoot test and repair equipment.
• Excellent time management organization and independent judgment skills.
• Ability to prioritize and balance multiple tasks within strict schedules.
• Excellent communication skills (foreign language a plus).
• Up to 45% 65% travel (domestic and international).

• Valid drivers license with a clean driving record (3 years) and

EXPERIENCE AND EDUCATION

• Equipment Mechanic Fabricator Mechanical Engineer Tech or equivalent education.
• Project management experience
• Knowledge of metal fabrication processes drawing and welding symbols.
• Handson heavy equipment experience is a significant benefit.
• Previous International Travel a plus

Physical demands and work environment

The physical demands and work environment described here are typical however not intended to be allinclusive and are subject to change per the environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions for the position.

• Required to sit and stand at workstation.
• Ability to lift up to 55 pounds.
• Able to stand on your feet for 8 hours per day.
• Physical ability to work at extremely high elevations of 14000.

EXPECTATIONS

All employees are expected to interact with other members of the organization in a professional and respectful manner with the goal of producing ontime and highquality work being the highest employees must maintain excellent communication with supervisors and engineers and a professional attitude and approach to issues within the company.

We are a drug free workplace and require preemployment testing.

BENEFITS OF EMPLOYMENT

In addition to excellent career growth opportunities Federal Signal Corporation offers a wide array of benefits including bonus potential insurance (life medical dental vision) paid holidays paid vacation and 401(k) with matching contributions. We provide our employees with a smokefree drugfree workplace.

About Us

For over 40 years TowHaul has been dedicated to designing and manufacturing the most reliable efficient and adaptable offroad equipment in the mineral extraction industry. Driven by customer need we have created custom solutions for towing and hauling in the most extreme conditions on Earth. From the Australian Outback to the Arctic Circle TowHaul creates products that meet and exceed our customers towing and hauling needs. For more information visit

We are a Solution Driven manufacturer for the mining industry. At Ground Force Worldwide we design engineer and manufacture the Worlds Finest Mine Support Equipment. We offer a diverse product line for surface & underground mining and have trucks working in over 60 countries worldwide. We have been providing our customers and dealers with custom solutions for over 30 years. Our history of innovation and strong customer relationships around the world prove us a World Leader in our industry. For more information visit .

Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material cleans infrastructure and protects the communities where we work and live. Founded in 1901 Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal governmental industrial and commercial customers. Headquartered in Downers Grove IL with manufacturing facilities worldwide the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal visit: .

The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of and will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information status as a protected veteran or any other protected category characteristic or trait under applicable law. If you require reasonable accommodation in the application process contact Human Resources at. All other applications must be submitted online.