Term-limited Training Specialist III - Hybrid
Term-limited Training Specialist III - Hybrid
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$ 57708 - 69600
1 Vacancy
Job Description
Department Information
This position is only open to Colorado state residents.
Note:This posting may fill more than one vacancy.This is a termlimited position with an anticipated end date of June 30 2026 contingent upon funding.
This position has the potential to become permanent subject to funding.This position is eligible for full benefits.Thank you for your interest in working for the State of Colorado. Join us and find meaningful work in public service to our state and its residents helping to make Colorado a great place to live and work in. Please watch the short video below for tips on applying.
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Committed to Diversity We foster a workforce that is reflective of the communities we serve. If youre looking for a place where you can be your authentic self at work and celebrate the uniqueness of those around you then we want to talk to you! State of Colorado employees were asked to reflect on their experience with equity diversity and inclusion. Click here to learn more about their experiences
Colorado For All Colorado Employees Reflect on Equity Diversity & Inclusion
TheDepartment of Personnel & Administration (DPA)is the foundation for dependable state government leading with responsiveness integrity and teamwork. We provide services to other government agencies and all Coloradans by taking bold initiative toward a government with engaged employees innovative solutions and constructive partnerships.
DPAprovides a wide range of programs and services from custodial & maintenance to financial and human resources support which assist other state agencies in fulfilling their missions. At DPA there are countless opportunities to contribute to meaningful work that supports and serves the people of Colorado. The wide variety of positions in DPA allow individuals to learn about state operations and provide for longterm career growth.
If your goal is to build a career that makes a difference and build greater public confidence in good government consider joining the dedicated people of the State of Colorado; its a chance to combine your expertise with public service. Our professionals strive to support state government and the residents of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more.
Good Government Starts Here!
Why We Want You:
We want your expertise positive energy drive to succeed and love of this great state as we work to elevate the expectations Coloradans have of their government.
What Youll Get From Us:
In return for the skilled work you do DPA provides a competitive compensation and benefits package to accompany employment opportunities. Please see the Benefits Overview videofor details on the benefits offered to employees.
Description of Job
- This is a termlimited position with an anticipating end date of June 30 2026 contingent upon funding.
This position has the potential to become permanent subject to funding.This position is eligible for full benefits.This position is an individual contributor for training development and delivery of CORE (Colorado Operations Resource Engine) applications including identification of training requirements by conducting a skills gap analysis conducting surveys and evaluating results.
The position is responsible for planning organizing and implementing training activities to close gaps identified from the gap analysis. The position develops training goals and objectives as established by higher management and determines the process of training including design. Position uses judgment in tailoring existing guidelines to be applied to training needs.
Position explains work processes conducts training and advises departments on the use of CORE Operations applications. The position is responsible for coordinating and collaborating with subject matter experts in CORE Operations to achieve aspects of statewide centralized training development and delivery of CORE training initiatives. Position conducts post training delivery analysis which includes evaluating effectiveness and alignment to goals and implementing modifications as necessary.
Position creates facilitates and delivers structured learning experiences such as online courses webinars howto videos job aids and website content.
Position provides support to the work unit through asneeded development enduser support communications and website content. Position has been repurposed as CORE applications have expanded to include payroll and employee selfservice.
A summary of the duties and responsibilities will include but are not limited to the following:
Instructional design and project management
To design and develop effective contentrich training that meets the needs of end users and vendors. Working with subject matter experts and agency contacts to identify the target audiences needs the training is expected to be relevant costefficient and reusable when applicable. Position recommends and supports the development of training strategies to identify training needs for new employees system upgrades and other potential changes to business processes.Position accesses and evaluates existing training to identify the need for changes to realign with system and business process updates and to evaluate the effectiveness of the training method of delivery retention and utilization. Any new processes require approval of the Training and User Support Manager.
Position manages CORE training environments and User IDs to ensure that the environments are available to be used by instructors and students in instructor led training (ILT) courses as they occur.
Position provides guidance to the CORE Help Desk team in the development of training materials. Position serves as a Learning Management System (LMS) administrator for CORE courses and training content. Position posts courses to the LMS provides LMS reports to management and troubleshoots course registration and reporting issues.
End user support
Position serves as first level (Tier 1) help desk analyst on the CORE User Support team. This position along with two others on the CORE Help Desk is the first point of contact for users and vendors facing system issues. It is responsible for quick and accurate ticket resolution or routing to Tier 2 teams. Notify team management of widespread or businesscritical service issues when they occur and assist with follow up with all parties in those instances.Provide input to the knowledge base or process/procedural documents related to User Support processes or other team documents and perform other duties as requested. End user support duties require a combination of technical and interpersonal skills.
Other duties and special functions
Including but not limited to conducting research for State of Colorado training requests drafting training outlines and communications updating training materials and providing training knowledge support to other teams in the delivery of training workshops or webinars. Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
*A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying.Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application but may be attached. Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use see resume or see attached statements on your application. Resumes WILL NOT be reviewed for minimum qualification screening. If it is determined that you meet the minimum qualifications your application will also be used as part of the comparative analysis process to identify a top group for further consideration.
SkillsBased HiringThis position is advertised in line with the Governors executive order (Executive Order) focused on skillsbased hiring practices that focuses on the knowledge skills and abilities specific to the job and aligns the hiring process accordingly. Skillsbased hiring reduces potential barriers for applicants and allows for reduced bias in the hiring process by providing a direct description of skills that are unique to the duties assigned to the position with a recognition that the applicant may have developed these skills through education training or past experiences.Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description:
H4I3XX TRAINING SPECIALIST III
MINIMUM QUALIFICATIONS:
Experience Only:Must show at least six (6) years of experience in organizational needs assessments. This includes designing and developing strategies for organizational development. Experience should cover data processes and both inperson and virtual training opportunities
OR
Education and Experience:A combination of at least six (6) years of related education and/or relevant experience with a progressive background in performing organizational needs assessments. This includes designing and developing strategies for organizational development. Experience should cover data processes and both inperson and virtual training opportunities.
Theexceptional candidatewill possess the proven ability or accomplishment in the following preferred qualifications:
Previous State Service related to the work assigned to the position
Exceptional communications skills which include the ability to adapt verbal communication style to various situations and all levels within the organization as well as writing skills that produce documents which are formal comprehensive persuasive and understandable
Fluency in Microsoft Office Suite (Access Excel Word and Outlook) and Google (Calendar Documents Sheets Drive etc.) as well as the ability to quickly learn and apply other software skills
Customer service skills
Experience planning coordinating creating and distributing communications to a variety of audiences
Deep knowledge and experience with the Articulate 360 suite with the ability to create engaging elearning modules.
Conditions of Employment:
A preemployment criminal background check will be conducted as part of the selection process.
Comparative Analysis Process
The comparative analysis process for this position may consist of a structured application review an online assessment and a structured interview.Appeal Rights:
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
As an applicant directly affected by the results of the selection or comparative analysis process you may file a written appeal with the State Personnel Director.
Review of the completed signed and submitted appeal will be timely on the basis of written material submitted by you using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email atwithin ten (10) calendar days from your receipt of notice or acknowledgment of the Departments action.
For further information on the Board Rules you can refer to 4 Colorado Code of Regulations (CCR) 8011 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes at Information
The State of Colorado believes thatequity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.
Accommodations:The Department of Personnel & Administration is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any preemployment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA Coordinator Heather Siegal
Required Experience:
Unclear Seniority
Employment Type
Full-Time
