Automotive Customer Service BDC Consultant
Automotive Customer Service BDC Consultant
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Salary Not Disclosed
1 Vacancy
Job Description
Automotive Customer Service BDC Consultant
The Customer Service BDC Consultant utilizes their selling ability computer skills courteous phone manner and positive attitude to get customers in the door.
Required Duties Include handling heavy inbound and outbound calls followup calls and a commitment to increase customer service satisfaction with each and every customer!
Hubler Automotive Groupis focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. If you are looking for an opportunity with excellent career growth while working for a company that is dedicated to their employees then join our team and help us grow to the next level!
What We Offer
- Fulltime positions
- Immediate Openings
- Medical Dental & Vision Life Insurance
- LongTerm & ShortTerm disability
- 401K
- Paid vacation
- Tremendous Product
- Ongoing Training
What Youll Be Doing
- Answer all incoming phone calls and schedule sales appointments
- Make outbound calls to schedule sales appointments
- Log all customer comments and leave detailed notes in the CRM
- Schedule follow up contact for each customer
- Confirm scheduled appointments
- Reschedule no show or cancelled appointments
- Follow up with sales as needed to ensure appointments are marked correctly
- Keep accurate complete and up to date information for all customers in the CRM
- Contact customers based on current marketing initiatives
- Respond to customer website requests daily
- Assist with other duties as assigned by supervisor
- Meet or exceed monthly goals!
What Youll Need
- High school diploma or equivalent
- Previous experience with phones or telemarketing experience in the automotive or customer service fields is highly preferable
- Demonstrate a professional enthusiastic and friendly attitude at the first point of contact with any potential or current customer
- Ability to communicate read write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Organized multitasked selfmotivated with the ability to work effectively as part of a team or on individually assigned tasks
- Proficient use of computers/business machines
Required Experience:
Contract
Employment Type
Full-Time
