Customer Service Clerk -M-F 2pm- 10:30pm
Customer Service Clerk -M-F 2pm- 10:30pm
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1 Vacancy
Job Description
Are you someone who never rests on their laurels always strives to go above and beyond and is committed to keeping your PROMISES Do you appreciate a company culture that is open fosters worklife balance and a dynamic team environment Then Old Dominion is the home for you. We take pride in being the best in the industry and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional customer service duties in the service center as well as support to other members of Old Dominion in a fastpaced high call volume environment.
Responsibilities:
Answer phones and respond to emails in a courteous and timely manner
Perform general customer service by giving rate quotes sales bids status of shipments helping customer correctly fill out a Bill of Lading and label freight etc.
Respond to customer issues and questions in a timely manner
Provide Service to internal and external customers
As needed may assist with general office duties such as mailing filing and copying
Scan documents such as Bill of Ladings Delivery Receipts permits and other documents into the computer system
Qualifications:
High School diploma or equivalent preferred
1 year of customer service experience preferably in the transportation industry
Strong attention to detail
Excellent written and verbal communication skills
Proficiency with Microsoft Office
AS400 experience preferred
Ability to handle multiple request and priorities in as fastpaced environment
Demonstrated aptitude for quickly learning new systems and processes
Working Days:
MondayTuesdayWednesdayThursdayFridayWorking Shift:
PMWork Days and Shift are estimates and are subject to change at any given time based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.
Join the OD Family Today!
As a Full Time member of our Family you and your family are eligible to receive:
- Great Health Benefits including a Zero premium medical plan for employee only coverage
- Vision & Dental
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401k Retirement plan with company match and additional company annual discretionary match opportunity
- Life Insurance
- Wellness Program
- Tuition Reimbursement for Drivers and Technicians
- Training and growth opportunities to build a career
- We prioritize our OD family of employees
- Ability to advance through our promote from within philosophy
- National Career Opportunities Available at our 260 service centers
Old Dominion Freight Line Inc. is an equal opportunity qualified applicants will receive consideration for employment without regard to race color religion sex national origin gender identity and/orgender expression sexual orientation age disability pregnancy genetic informationmilitary status Vietnam Era and/or veteran status or any other characteristic protected by applicable law(s).
If you have questions regarding this posting or require assistance with the application process please click here for contact information.
Employment Type
Full-Time
