Cluster Sales Manager
Cluster Sales Manager
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Job Description
Reporting directly to the Cluster Director of Salesthe Cluster Sales Manageris responsible for implementing initiatives and leading all daytoday activities related to sales with a focus on building longterm valuebased customer relationships that enable achievement of sales objectives and personal sales goals. A key focus of the job is to call potential new accounts and resolicit past business to achieve and/or exceed targeted business development activity in the MICE sector and develop new opportunity objectives. This position supports Marriotts Sales & Marketing vision and drives customer loyalty and by delivering excellent customer service as the initial point of contact with each customer interaction.
This is a cluster role and you will support both Melbourne Marriott Hotel Docklands & AC by Marriott Melbourne Southbank.
Position Summary:
- Build and maintain longterm relationships with existing and potential clients through regular communication and networking.
- Understand and actively utilize company marketing initiative/incentives to convert cold leads to warm leads.
- Effectively presents market hotel benefits and features based on customer needs.
- Utilizes negotiation skills and creative selling abilities to uncover new business.
- Utilize digital marketing channels including social media email marketing and online advertising to reach target audiences effectively.
- Develop and implement sales strategies to achieve propertys objectives whilst consistently analysing market information.
- Support the hotels service and relationship strategy driving customer loyalty by engaging and connecting with new customers and inspiring guests through each customer experience.
- Support Director of Sales in preparation of regular reports on sales performance including reporting on KPI target results market trends and competitor activities for management review.
- Develop and manage relationships with key stakeholders both internal and external
- Attend a range of industry networking events and create memorable experiences for new customers onproperty.
About You:
- You are a proactive individual who is results orientated.
- Excellent communication negotiation and presentation skills
- Ability to work autonomously
- Proficient in CRM software and Microsoft Office
- Ability toleverage business intelligence from Sales & Marketing Platforms and software data sources to generate leads.
- Hotel operational experience or proven experience within a high performing sales department within the hotel and events sector.
- Experience in a similar managerial role
- Ability to engage with a range of businesses and a variety of professionals through building relationships and a network of trust
- Selfmotivated driven and energized in a fastpaced environment.
- Working knowledge of the key intermediaries in the MICE and Corporate sectors in international interstate and local regions.
- Current working rights within Australia
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
- Highly lucrative performancebased incentive bonus paid quarterly
- Grow develop and progress with internationally recognized training programs unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
Employment Type
Full-Time
