Desktop Support Technician
Desktop Support Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Position: Desktop Support Technician
Location: Wauwatosa WI (100% Onsite)
Duration: 6 Months
Job Type: W2
Interview: Webbased (Camera On)
Note: Only current Wisconsin residents or those willing to relocate at their own expense will be considered.
Role Overview:Were seeking a Desktop Support Technician to provide firstlevel support for ITrelated issues. This role focuses on refreshing PCs as part of the asset lifecycle program and ensuring smooth operations for employees contractors and vendors.
Responsibilities:-
Support PC hardware/software (Windows 10 Office 365 enterprise apps)
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Install/maintain operating systems and images
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Set up and troubleshoot peripherals and smartphones
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Manage user accounts printing issues and connectivity
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Document incidents/requests in a ticketing system
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Prioritize and escalate support based on impact
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Participate in oncall rotation and special projects
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6 months to 5 years of desktop support experience
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Corporate IT support (or relevant education)
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Device deployment and hardware troubleshooting
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Associate degree or IT training
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Printer workstation and peripheral support
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Knowledge of Microsoft Active Directory / Azure AD
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Familiarity with client/server environments
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Experience with Windows OS and Microsoft Office
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A Certification (if applicable)
Employment Type
Full Time
