Process Coordinator is responsible for managing and optimizing operational processes within an organization ensuring smooth workflows and improving efficiency and quality. They coordinate between departments implement improvements and track key performance indicators to ensure processes align with strategic goals.
Key Responsibilities:
Process Oversight: Ensuring documented processes are followed and daily actions align with requirements.
Issue Resolution: Addressing problems with procedures tools or personnel.
Coordination: Facilitating communication and collaboration between departments to resolve issues and improve workflows.
Process Improvement: Identifying bottlenecks suggesting improvements and implementing changes to enhance efficiency and productivity.
Documentation: Maintaining process documentation and creating trackers or templates for process mapping.
Reporting: Tracking and reporting on key performance indicators (KPIs) to management.
Compliance: Ensuring processes comply with company policies and regulatory requirements.
Training: Providing training and support to team members on processes.
Vendor Management: Coordinating with vendors for materials deliveries and payments.
Project Management: Supporting project timelines and ensuring tasks are completed on schedule.
Auditing: Conducting regular audits to ensure adherence to established processes and standards.