Director Visa Direct Enterprise Clients Solutioning

Visa Direct is an exciting new payment service that Visa provides to clients (issuers acquirers processors merchants and service providers) the ability to facilitate funds transfers and disbursements from and to Visa as well as nonVisa accounts globally. Money Movement Solutions consumer and business applications include person to person (P2P) money transfers marketplace payouts to gig economy participants funds disbursement (e.g. insurance claims) and many more. The push payments market is estimated to be more than 80 trillion of payment volume replacing cash checks and ACH with push credits directly into bank accounts in realtime.

The Visa Direct Enterprise Client team is responsible for delivering customercentric solutions that enable our largest Enterprise clients to adopt Money Movement Solutions quickly and seamlessly allowing for scale accelerated time to market and enhanced customer experience.

The Solutioning team within Visa Direct Enterprise Clients team is focused on powering Visa Direct payments through global acquirers processors and fintech players across multi regions. We launch and scale strategic use cases collaborate with Visa regions perform product solutioning and drive endtoend implementation new merchant/partner of Visa Direct. We engage with strategically important global platform and software service providers that are critical to the success of Visa Direct across regions. The team is responsible for exploring new and expanding existing use cases supporting marquee clients and building partnerships internally and externally to grow and scale Visa Direct.

The person will be a key member of the team defining product solutioning strategy to expand Visa Direct and other Money Movement capabilities. The role will primarily support one of the key strategic initiatives within Visa Direct Expand Visa Direct ready enablers that have global coverage in strategic markets by working with enablers to close product gaps supporting strategic merchant deployments and removing process barriers such as Visa rules PIF (Program Intake Form) submissions etc.

Inherent to this team are sporadic and unplanned activities that support the strategic interests of the business.  The Director may be tasked with evaluating market disruptions or trends and assisting with defining plans to address or compiling and analyzing data.  For example as the competitive landscape evolves we need to stay abreast of changes and opportunities and ultimately map out our strategy to maintain leadership positions.

This will be a clientfacing and broadreaching leadership role so organizational savvy interpersonal and communication skills are critical as he/she will interface with all areas of Visa (sales marketing commercialization legal risk compliance) and with leaders from some of our largest clients. Key characteristics of the candidate include being comfortable working and engaging in a matrix organization exceedingly selfmotivated with a proactive attitude and an innately inquisitive nature.  Visa is looking for an individual that is a thought leader in payments with a proven track record of success in fastpaced environments with demanding timelines. 

Essential Functions

• Be the single point of contact accountable for the solutioning launching new merchants and use cases in collaboration with enablers
• Possess or quickly develop subject matter expertise on the Visa Direct and broader Money Movement products and solutions including platform expertise market nuances pricing economics etc.
• Meet with clients/partners to share information about Visa Direct and provide guidance on Visa rules processes and technical/platform information and requirements
• Assess ecosystem readiness and perform analysis supporting new program launches and geographical expansions
• Partner with client to develop clients strategic product road map (platform use case and market expansion)
• Lead and manage client meetings drive issues to closure document discussions to include action items and next steps and ensure completion of root cause analysis when necessary
• Manage endtoend project to implement Visa Direct for new merchants/partners
• Generate and manage reports that provide internal insights and assessments of the Visa Direct progress of several key global enablers
• Possess or quickly develop subject matter expertise on each clients global reach and their Visa Direct programs examine cause of volume growth or decline and provide logical reasoning for it identify areas of performance improvements and work with client to implement

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications :

Basic Qualifications
10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
12 or more years of work experience with a Bachelors Degree or 810 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
BA/BS required. Post Graduate degree in Business Administration strongly preferred
Minimum 10 years of experience with payments/operations analytics or equivalent
Excellent communication storytelling and presentation skills
Basic understanding of technical schemes required. Knowledge or expertise strongly preferred
Strong technical knowledge of RESTAPIs.
Expert level PowerPoint and advanced level Excel skills
Critical thinker strong organization skills highly engaged and detail oriented
Capacity to summarize findings from data curiosity to deep dive on root cause of trends and ensure highest level of quality/rigor in market analysis
Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to challenges and opportunities
Strong team player selfmotivated and the ability to work independently at coordinating cross functional activities
Selfstarter with a bias toward action and proven track record for successfully developing building launching and commercializing domestic and crossborder payment products that delight customers.
Knowledge of payments Fintech etc. is not required for this role however it is essential to bring curiosity about these topics and a desire to roll up your sleeves to help take openended and ambiguous areas of interest and help to bring clarity to the team.
Both written and oral communication skills are critical in this role. The role will require extensive collaboration with multiple cross functional teams.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 510% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 151600.00 to 219950.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Fulltime