drjobs Business Development Manager (Remote)

Business Development Manager (Remote)

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1 Vacancy
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Job Location drjobs

Rochester, NY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The Inside Sales Executive will play a pivotal role in generating pipeline opportunities qualifying leads and supporting deal progression within the Business Development (BD) function. Working in close collaboration with marketing solution teams and delivery leadership this role requires a deep understanding of digital customer experience (CX) AIdriven solutions data analytics and omnichannel engagement strategies. The executive will leverage market insights predictive analytics and customer intelligence to build compelling datasupported value propositions that drive business impact for clients.

KEY RESPONSIBILITIES

  1. Lead Generation & Qualification: Source and qualify new leads through inbound outbound eventdriven and prospecting.
  2. Pipeline Management: Build and manage a healthy balanced fullfunnel sales pipeline across all Sutherland services ensuring consistent movement of opportunities from prospecting to closure.
  3. Consultative Solution Selling: Position Sutherlands digitalfirst AIenabled solutions effectively by understanding client pain points business needs and operational challenges.
  4. DataDriven Storytelling: Leverage customer operational and market data to present clear businessimpacting value propositions.
  5. Client Engagement: Initiate and support executivelevel conversations with prospective clients including CxOs to influence digital transformation agendas.
  6. Market & Competitive Intelligence: Stay ahead of industry trends competitive movements and emerging technology innovations to inform sales strategies.
  7. Collaboration: Partner with marketing tech and delivery teams to align gotomarket (GTM) efforts and craft tailored solutions.
  8. Operational Excellence: Track and optimize key KPIs including sales cycle length proposaltowin ratios and conversion rates.

Qualifications :

Education & Experience

  • Bachelors or masters degree in business Data Science Technology or related field.
  • Prior experience in a B2B technologydriven consulting inside sales or digital transformation sales environment.
  • Familiarity with BPO IT services or enterprise solutions preferred.

Critical Competencies

  • Digital & Technology Acumen: Deep understanding of AI automation cloud SaaS and digital CX platforms.
  • DataDriven Decision Making: Strong analytical skills with the ability to translate data insights into sales strategies.
  • Consultative Selling & Business Case Development: Ability to develop compelling ROI models and businessimpact cases.
  • Market Intelligence: Awareness of industry disruptions competitor strategies and digital trends.
  • CustomerCentric Approach: Proficient in customer journey mapping VoC analysis and personalization tactics.
  • Agility & Adaptability: Thrive in fastpaced evolving environments; able to pivot strategies quickly.
  • Stakeholder Management: Capable of building executivelevel relationships and driving crossfunctional collaboration.
  • Communication & Storytelling: Exceptional skills in presenting datasupported narratives and influencing decisionmakers.


Additional Information :

Key Result Areas (KRAs):

KRA

Measure of Success

Pipeline Growth & Health

Growth in qualified opportunities across all services

Revenue Generation

New revenue from digital transformation deals ACV/TCV targets

Lead Conversion Rates

Qualified leads leadtoopportunity and opportunitytoclose conversion rates

Consultative Sales Impact

Number of consultative engagements and business cases developed

CxOLevel Engagements

Number of strategic executivelevel conversations initiated

Market Positioning & Thought Leadership

Participation in industry events publications and content contributions

Sales Cycle Optimization

Reduction in average deal closure time and dwell time within pipeline stages

Operational Efficiency

Proposaltowin ratio improvements adherence to pipeline progression KPIs

Client Retention & Expansion

Growth in upsell/crosssell opportunities within existing accounts

EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.


Remote Work :

Yes


Employment Type :

Fulltime

Employment Type

Remote

Company Industry

About Company

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