Staff Applied Research Scientist
Staff Applied Research Scientist
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1 Vacancy
Job Description
The Advanced Technology Group (ATG) at ServiceNow is a customerfocused innovation group building intelligent softwareandsmartuser experiencesusing existing and latest deep learning and advanced techniques to enable endtoend industryleading work experiences for are a group of researchers applied scientists engineers and product managers with a dual build and evolve the AI platform and partner with teams to build products and endtoend AIpowered work equal measure we lay the foundations research experiment and derisk AI technologies that unlock new work experiences in the future.
You will play a major part in driving significant innovations for our Large Language Models(LLMs) for Enterprise Language Generation that will power NOW platform with AI experiences in day to day work of our customers. Our projects help power an amazing range of solutions to our 9k enterprise customers around the world.
What you get to do in this role:
- Confronted with realworld challenges and datasets you will need to use your AI/ML expertise and creativity to apply existing methods and develop new ones to solve these problems in a practical and scalable way.
- Keep up with and actively contribute to the latest AI research developments applying new insights to current projects and propose advanced new techniques that can help leapfrog existing ones. Work with other researchers and Applied Research scientists to validate and drive these innovations eventually resulting in vastly improved models.
- Contribute to the design implementation and scaling of LLMs as a key AIfirst platform offering in ServiceNows portfolio. Develop and maintain detailed technical documentation that clearly captures the complexities of the language model enabling easy understanding efficient troubleshooting and smooth future development. Similarly document your codebase for efficient collaboration.
- Work closely with various crossfunctional teams to effectively identify and prioritize requirements ensuring the language model aligns with stakeholder needs and expectations. Collaborate with a team of likeminded developers applied research scientists product managers and quality engineersto produce quality software.
- Oversee the entire project lifecycle from research and development through to deployment and optimization. Work with product owners to understand detailed requirements and own your code from design implementation testing and delivery of highquality & highimpact solutions to our users.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- 6 years of relevant experience with a Bachelors degree; or 4 years with a Masters degree; or a PhD with no experience; or equivalent work experience.
- Expertise in PythonOOP Design Patterns.
- Experience in Pretraining of an LLM is preferred but not mandatory
- Experience with Instruction fine tuning and other finetuning techniques is a must.
- Experience with Reinforcement learning is preferred but not mandatory.
- Experience with various transformer architectures (autoregressive sequencetosequence etc)
- Ability to read latest papers and experiment with the ideas.
- Good publication record in top tier conferences such as ICLR NeurIPS ICML ACL EMNLP AAAI etc.
- Communicating your research findings to both technical and nontechnical stakeholders and working to ensure that the benefits and limitations of LLMs are clearly understood across the organization.
For positions in this location we offer a base pay of $173100 $303000 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
