Portuguese Speaking Customer Service Agent
Portuguese Speaking Customer Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Associate role is to support the proactive and reactive retention of customers wanting to cancel their service contracts by doing the following:
Calling customers to find out if they were happy with a service they received at retailors
Escalate to retailers or CRC if the customer complains about the service or mechanical faults
Verify and update customers details
Update leisure interest of customers
Qualifications :
Essential
Matric
Fluent in English
Fluent in Portuguese
Contact Centre qualification
Computer literacy in order to operate customer related information systems
Knowledge on the automotive industry
Additional Information :
NB Fluent in Portuguese
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
