Business Product Manager (Smart!)
Business Product Manager (Smart!)
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Job Description
Are you passionate about building and scaling innovative loyalty solutions As a Business Product Manager for Allegro Smart! youll play a key role in expanding most engaging customer programmes. Youll lead initiatives that turn user activity into longterm loyalty through Smart! Coins (Smart! Monety) earned via a personalised and datadriven engagement programme to build a dynamic and valuable customer experience.
This role is part of the Smart! and Loyalty Programs team and contributes to our vision of building a bestinclass loyalty programme that sets new standards for customer engagement in ecommerce.
In your daily work you will handle the following tasks:
- Shape and grow initiatives that strengthen customer engagement retention and satisfaction
- Lead the buyer engagement model from concept to datadriven optimisation
- Coordinate crossfunctional delivery with other Smart! Teams Tech UX Legal Marketing Analytics and external partners
- Work closely with analysts to formulate insights guide analysis and understand dashboard data
- Translate business needs into precise analytical questions and actionable recommendations
- Support the businessasusual monetisation stream while expanding the role of Smart Coins across the organisation as a broader engagement and loyalty mechanism
- Ensure merchant brand and buyer needs are reflected in ongoing development efforts
- Collaborate with team leadership to drive performance and customer delight
We are looking for people who:
- Have experience in coordinating crossfunctional teams and working with tech/UX/stakeholder groups
- Are resilient proactive and capable of operating in a dynamic environment
- Have handson experience with data analytics and KPI tracking you dont need to be a data scientist but you should love working with insights
- Are excellent at formulating business questions and collaborating with analysts
- Have experience in loyalty product or brand/project management (FMCG/ecommerce experience welcome)
- Can present outcomes and recommendations to senior stakeholders
- Have strong communication skills in both Polish (C2) and English (B2 minimum)
- Are creative analytical and thrive in testing and iterating on new ideas
What we offer:
- Hybrid work model with welllocated offices (fully equipped kitchens and bicycle parking facilities) and excellent working tools (heightadjustable desks interactive conference rooms)
- Annual bonus up to 10% of the annual salary gross (depending on your annual assessment and the companys results)
- A wide selection of fringe benefits in a cafeteria plan you choose what you like (e.g. medical sports or lunch packages insurance purchase vouchers)
- English classes that we pay for related to the specific nature of your job
- Working in a team you can always count on we have on board topclass specialists and experts in their areas of expertise
- A high degree of autonomy in terms of organizing your teams work; we encourage you to develop continuously and try out new things
- Training budget and an internal educational platform MindUp (including training courses on work organization means of communications motivation to work and various technologies and subjectmatter issues)
If you want to learn more check it out: Allegro Podcast
Send your CV and see why it is #goodtobehere / #dobrzetuby
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
