Associate - Account Management (GoDaddy English Position - 2nd June 2025 Intake)
Associate - Account Management (GoDaddy English Position - 2nd June 2025 Intake)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
Responsible for answering resolving customer issues and upselling through chat within a growing customer base.
Identify and relate with various customer needs and scenarios.
Provide customers resolution/consultation with cuttingedge solutions in a friendly confident and knowledgeable manner.
Remain updated in client and industry led processes technology applications utilities and products.
Utilize various clientbased tools and applications for customer management and servicing.
Transfer customers to appropriate departments when required.
Conduct data entry documentation and case management.
Work and partner with others within a teambased environment.
Achieve and maintain required metrics and goals.
Requires good English skills (speak read write).
Minimum 6 months of sales experience is required.
The role is 100% sales and technical support with account management comes with fixed basic allowances etc.
Qualifications :
Education:
SPM or Diploma or Graduation degree (Soft copy of certificate should be provided only SPM result/slip cant be accepted)
Additional Information :
1. Time: 24/7
2. Days: Monday Sunday ( 5 working days 2 off days)
Rotational days off and shifts as we might need to change anytime based on the business requirements.
Were business as usual on Public Holidays and if employees are expected to work during these times if required they will be compensated according to the public holiday rate.
3. Mode:
Work from office no hybrid
Sutherland Office Level 1 Avenue 5 Tower 6 Bangsar South. (Touch N Go Building)
We require 100% attendance during the training and nesting and in general New Hire is not allowed to take leave in the first 6 months (Probation Period).
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
