Data and Applications Specialist

Department: Division of Enrollment Management

Classification: Info Technology Spec 1

Job Category:Classified Staff

Job Type:FullTime

Work Schedule:Fulltime (1.0 FTE 40 hrs/wk)

Location: Fairfax VA

Workplace Type:Remote Eligible

Pay Band:04

Salary:Salary starting in the low $60000s commensurate with education and experience

Restricted:Yes

Criminal Background Check:Yes

Works with Minors check:Yes

About the Department:

In collaboration with the George Mason University community and as a part of the Office of the Provost the Division for Enrollment Management optimizes student recruitment and retention by developing and implementing strategic enrollment plans overseeing the admissions process providing financial aid services and managing the Mason Student Services Centera centralized student services resource. The Divisions activities support the achievement of institutional enrollment goals by placing the student (and family) at the center of our work supporting a culture of transparency and leveraging data to inform decisionmaking.

The Office of Admissions facilitates the recruitment and enrollment of freshmen transfer graduate and nondegree students in alignment with the universitys strategic plan ensuring a successful student body that contributes to the institutions excellence and global impact.

About the Position:

The Data and Applications Specialist executes and supports established processes within Admissions backoffice operations and ensures accuracy and efficiency across various applications systems. Maintains and adheres to predefined workflows and protocols to meet operational needs.

Responsibilities:

• Maintains data import and export layouts and processes;
• Monitors system logs to ensure data updates imports and exports perform as expected;
• Performs testing of upgrades/patches that will be applied to the various applications and systems;
• Translates customers requests into customer relationship management (CRM) reports using knowledge of relational objects in CRM;
• Works with vendors to understand and maintain safe data transfers as directed;
• Assists with website development for events and conferences and any other needs of the department;
• Creates edits and maintains all forms for events and conferences;
• Provides oncall support during events and conferences to troubleshoot any technical needs;
• Produces and maintains documentation for the configuration of the various applications and systems used by Admissions;
• Assists with ITS integrations;
• Performs system testing;
• Assists with tasks and projects as requested; and
• Performs other jobrelated duties as assigned.

Required Qualifications:

• High school diploma or equivalent;
• Experience preparing system documentation for a user audience;
• Experience with translating user requests into their desired outcomes and suggesting potential alternatives that meet their needs;
• Experience managing data integrations and file transfers;
• Experience participating in multiple projects concurrently;
• Demonstrated organization time management and problemsolving skills;
• Demonstrated skill in the use of Microsoft Office Suite;
• Skill in effective written and verbal communication;
• Demonstrated customer service skills in small and large group interactions;
• Ability to perform work with substantial attention to detail;
• Ability to work effectively and respectfully in a team environment; and
• Ability to prioritize tasks in a deadlinedriven environment.

Preferred Qualifications:

• Bachelors degree in computer science or a related field or an equivalent level of experience in information technology;
• Experience supporting database applications and writing SQL queries either by hand or using a thirdparty tool such as Toad;
• Experience with web page coding (i.e. Active Server Page or Java) or computer programming (i.e. Net C# or VB Scripting);
• Experience with customer relationship management (CRM) software;
• Experience with FormAssembly;
• Experience with Salesforce CRM;
• Experience with Ellucian Banner;
• Knowledge of Microsoft Windowsbased system security networking scripting system engineering and systems integration;
• Bilingual; and
• Microsoft Certification.

Instructions to Applicants:

For full consideration applicants must apply forData and Applications Specialist at and submit the online application to include three professional references with contact information and provide a cover letter and resume for review.

Posting Open Date:April 4 2025

For Full Consideration Apply by: April 18 2025

Open Until Filled:Yes