787 Operations Center Manager
787 Operations Center Manager
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Job Description
Company:
The Boeing CompanyBoeing Commercial Airplanes (BCA) Engineering Customer Support is seeking a 787 Operations Center Manager (Level K) to support customers on a 24/7 basis and lead a team that operates on a variable shift and rotation schedule. This position is based in Everett WA.
Position Overview:
In this key management role you will lead a multiskilled team focused on analyzing aircraft data and delivering proactive solutions to keep our customers fleets operational. Your leadership will foster collaboration and eliminate obstacles empowering the team to innovate and engage experts to address technical and business challenges. You will also ensure that Boeings solutions align with our customers specific operational needs.
This position requires both domestic and international air travel providing opportunities to connect with Boeing team members customers suppliers and various stakeholders further enhancing our commitment to excellence in aviation.
In the Boeing Operations Center our mission is to Create Lift and Earn Trust!
Position Responsibilities (including but not limited to):
Manage engineers and technicians in the Operations Center to analyze airplane data and deliver proactive solutions for the Boeing Commercial Airplane Customer Support Engineering division.
Oversee a team utilizing Airplane Health Monitoring (AHM) to identify events that may cause schedule interruptions and highimpact emergent issues providing guidance to Mission Directors and Team Leads.
Develop and execute project and process plans implement policies and procedures and set operational goals requiring experience with engineering tools and processes for Boeing commercial airplane models.
Possess knowledge of the 787 airplane and proficiency with Boeing maintenance documents including MyBoeingFleet Fault Isolation Manual (FIM) and Airplane Maintenance Manual (AMM) as well as familiarity with flight operations documents like the Flight Crew Operations Manual (FCOM).
Collaborate with management to acquire resources for projects provide technical oversight of suppliers and lead process improvements while interfacing directly with external customers to clarify technical requirements.
Develop and maintain relationships with customers stakeholders and direct reports while embodying leadership expectations by managing as a coach and mentor.
Manage employee development and performance ensuring appropriate coverage for operator support 24/7 and engage employees to drive process improvements.
Work Authorization:
This position is expected to be 100% selected candidate will be required to work onsite at Everett WA.
Basic Qualifications (Required Skills/Experience):
Bachelor of Science degree from an accredited course of study in engineering engineering technology (includes manufacturing engineering technology) chemistry physics mathematics data science or computer science.
5 years ofexperience in support of aerospace products which should include commercial and/or military airplanes.
2 years of experience leading an engineering team.
Ability to work function and lead in high paced 24x7 by 365 operational environments
Domestic and international air travel to integrate with Boeing team members customers suppliers and other organizations.
Preferred Qualifications (Desired Skills/Experience):
Proven ability to embrace change lead continuous improvement and treat safety and quality as top priorities.
Experience in customer support dealing with and solving airline customer technical questions and issues
Experience and success leading complex technical projects across multiple disciplines
Knowledge of industry trends (customers regulators competitors etc.)
Willingness and ability to manage ambiguity and turn it into action.
Understanding of design concepts & technologies and engineering processes
Understanding of Airplane Health Monitoring (AHM)
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.
Union Representation:
This is not a union represented position.
Pay and Benefits:
At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bar
gaining agreements.
Pay is based upon candidate experience and qualifications as well as market and business considerations.
Summary Pay Range:
$138550 $187450
Language Requirements:
Not ApplicableEducation:
Bachelors Degree or EquivalentRelocation:
This position offers relocation based on candidate eligibility.Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements a U.S. Person as defined by 22 C.F.R. 120.15 is required. U.S. Person includes U.S. Citizen lawful permanent resident refugee or asylee.Safety Sensitive:
This is not a Safety Sensitive Position.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Shift 1 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
Boeing Participates in E Verify
Right to Work Statement
Required Experience:
Manager
Employment Type
Full-Time
