Outsourced - Records Specialist
Outsourced - Records Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.
The Data Entry Specialist inputs new and updated data into customer inventories using the Safekeeper system.
Manages the incoming data input process including keying label information location information investigating and resolving exceptions acknowledging orders with customers and closing the work that all information is keyed accurately and in a timely manner
Manage the internal move data input process including the keying of all information electronically moving cartons to new locations investigating and resolving exceptions and closing the work order
Manage the destruction data input process including the selection of destruction candidates keying changes verifying that keyed information is correct investigating and resolving exceptions forwarding destruction certificates to customer and closing the work order
Manage the permanent removal process electronically including the keying of all PMOs verifying the information investigating and resolving exceptions and closing the work order
Update customer contract and resolve problems and discrepancies through contact with customer special project team contract administrator and/or account manager
Print & mail receipt acknowledgements month end and quarter end customer requested reports
Assist customer service as needed
Perform other customer related tasks and special projects as requested
Additional duties:
Perform scanning auditing QC functions packaging of product data entry and CD burning. Act a resource for questions assist in the training of new Specialists.
Responsibilities:
Scan hardcopy files to electronic images assuring a quality image. Burn project CDs
Perform some basic quality control auditing functions
Prepare product for delivery and assure all projected documentation is complete
Prepare hard copy records for scanning
Will be working offsite at a customer location 8AM 5PM Monday through Friday and OT was requested by the customer(must maintain Public Trust Clearance and have reliable transportation)...Address is 8930Ward PkwyKansas CityMO64114
Category: Operations GroupRequired Experience:
Unclear Seniority
Employment Type
Full-Time
