About the Role
Were looking for a dedicated Cruise Reservations Agent to support travelers in planning and booking cruise vacations. This remote position is perfect for individuals with strong communication skills a passion for travel and a desire to provide exceptional customer service.
Key Responsibilities
- Assist clients in selecting and reserving cruise packages that meet their travel preferences budget and timeline
- Offer expert knowledge of cruise lines cabin categories dining options and shore excursions
- Manage booking logistics including payment tracking changes and special requests
- Communicate with cruise vendors and suppliers to ensure accurate and timely arrangements
- Provide ongoing support and followup throughout the clients travel journey
- Stay updated on travel trends cruise line policies and promotional offers
- Stay informed on systems products and destination knowledge
What We Provide
- Flexible remote work environment
- Ongoing professional development
- Access to industry tools preferred supplier rates and Exclusive travel resources
- Supportive team structure with mentorship and tools for success
- Administrative tools and coverage included
Requirements
- Must be at least 18 years of age
- Authorized to work in your country of residence
- Strong organizational and multitasking skills
- Proficient in using computers booking software and online tools
- Stable internet connection and ability to work independently
- Previous experience in the travel or customer service industry is a plus but not required
Why Join Us
If you enjoy helping others plan memorable vacations and thrive in a fastpaced selfmanaged environment this could be the perfect fit. We welcome enthusiastic reliable individuals who are ready to begin or grow their career in the travel industry.