Sales Associate
Sales Associate
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Job Description
POSITION SUMMARY
Facilitate exceptional hospitality and service by enhancing the guest experience with a focus on the locations frequent Rewards Elite member guests. Work as a member of the Guest Services Department supporting several aspects of the Sales and Marketing Operation including Reception Desk Operations PreArrival Operations Lobby Greeter and Arrival Experience Operations. Generate business travel leads facilitate customer service events and promotions that drive loyalty and share in the business travel segment. Assist with research and follow up on referrals to ensure costeffective gifting process. Promote awareness of brand image internally and externally.
Report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance; stand sit or walk for an extended period of time. Enter and locate workrelated information using computers and/or point of sale systems. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: 2year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major.
Related Work Experience: 2 years experience in a guest services front desk or related Sales area.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
IC
Employment Type
Full-Time
