Care Coordinator
Care Coordinator
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Job Description
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Position Overview
SCOPE OF ROLE:
The Care Coordinator provides services in the Clinical Home and in the community to HIVpositive clients living with complex medical conditions severe mental illness substance abuse and longterm care needs and a history or risk of overutilizing medical and behavioral health services.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Help find engage and enroll clients from the NYS DOH list of eligible Brooklyn and Manhattan Medicaid beneficiaries who have chronic illness and possible mental illness and or substance abuse
Assure that clients reliably attend medical appointments at outpatient clinics
Assure that clients comply with prescription regiment
Write clear service plans and progress notes and maintain meticulous documentation of service visits
Carry a caseload of clients each of which is to be visited once and at least one service provided during the course of a calendar month
Coordinate ancillary care for clients to ensure continuous comprehensive care
Collaborate with all members of the team primary care and specialty doctors and all partners on a regular basis
Initiate appropriate referrals to additional services including home care and notify appropriate support staff of referral to ensure authorization
Assist clients to obtain access to transportation
Research evaluate and recommend community resources to meet nonmedical needs of client (i.e. alternative resource programs support groups and community support services.)
Work with Medical Home team inpatient providers discharge planners and nurse partners to ensure efficient use of inpatient resources and a timely discharge to an appropriate setting
Facilitate and participate in client care conference for medical and peer review
Collaborate with mental health and substance abuse care providers to ensure coordination of all services and integration of services
Work collaboratively with the ValueOptions Field Care Coordinator to provide and link clients to services that facilitate illness management
Provide verbal and written illness management educational protocols
Immediately reports serious incidents serious incident allegations incidents or sensitive situations to supervisors. Completes incident reports in accordance with CIDP policy
Locations available: Bronx
Bilingual English/Spanish is strongly preferred.
We are offering Flexible Hybrid schedules and reimbursement for travel.
Benefits Overview:We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; ShortandLongTerm Disability; Transportation Plan; Generous Paid Vacations and Holidays
Qualifications
REQUIRED EDUCATION AND EXPERIENCE
B.A. degree in a related field
2 years experience in providing direct services to mentally disabled clients or in linking mentally disabled clients to a broad range of services essential to successfully living in the community.
PREFERRED QUALIFICATIONS & SKILLS
Basic knowledge of mental illness and serious emotional disturbances
Basic knowledge of treatment rehabilitation and community support programs as they relate to clients families and staff
Bilingual English/Spanish
ID
Required Experience:
IC
Employment Type
Full-Time
