Supervisor, Food & Beverage
Supervisor, Food & Beverage
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Job Description
Ready to dive into an exciting oneofakind opportunity When it comes to your work do you want to do more than just get your feet wet At our water park youll play a key role in helping us deliver a memorable and positive experience for our guests. If youre passionate positive and hardworking wed love to have you join our team!
Compensation:
- $17.50
What you get to do:
Youll help lead and inspire a team to deliver great guest experiences from the getgo. Youll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. You will:
- Create ambassador schedules and maintains Kronos reports
- Prepare and track daily weekly and monthly reports
- Address complaints and resolve problems
- Supervise and train ambassadors
- Plan assign and direct work
- Order and maintain products and supplies
- Ensure food quality guest service profit enhancement ambassador satisfaction and facility sanitation commitments are maintained to standards
- Enter notifications for any needed repairs to keep facility maintained to standards
- Record the days events in communication log
- Contact maintenance as necessary to maintain proper operation of all equipment and facility
- Maintain repair log and control labor cost
- Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws including interviewing hiring and training ambassadors; planning assigning and directing work; appraising performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems
- Ensure excellent guest service by responding to guest requirements expectations and needs
- Other duties assigned
- Occasionally assist other location and areas throughout the park as needed
What it takes to succeed:
- Have an Associates degree (A.A.) or equivalent from twoyear college or technical school; or equivalent combination of education and experience
- Have strong written and verbal communication skills
- Have strong basic math skills using whole numbers common fractions and decimals
- Ability to compute rate ratio percent and be able to create and interpret graphs
- Have working knowledge of the Microsoft Office Suite
- Able to obtain ServSafe Manager Certification upon selection
- Able to pass Alcohol training test upon selection
- Able to pass Food Handlers test and maintain valid Food Handlers card
- Able to lift 55 pounds with or without accommodations and stand for prolonged periods of time
- Able to regularly use hands and fingers reach with hands and arms handle feel stoop crawl or kneel
- Able to handle multiple tasks and work in a fast paced environment
- Able to work indoors and in outside weather conditions (i.e. sunny wet and/or humid conditions)
- Able to positively interact with park guests and coworkers of all ages different ethnic/cultural backgrounds and/or language and individuals with special needs
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical Dental and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
Manager
Employment Type
Full-Time
