Adobe Analytics Sr. Consultant
Adobe Analytics Sr. Consultant
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Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The Adobe Analytics Consultant position is a clientfacing role requiring both technical and business/marketing knowledge. Analytics Consultants work to gather & understand Clients unique business requirements and provide expert guidance by sharing best practices & recommendations to our Customer/Implementation Partners in building customized solutions to meet their business reporting needs through Adobe Analytics platform. Consultant also performs quality checks to ensure that the implementation cycle follows industry best practices flag all technical issues and highlight risks when they arise. Consultant works with Clients to strategize and drive business value from the platform and enable them to adopt & scaleup in their maturity roadmap. It is a technical advisory role and requires a solid technical acumen in digital analytics implementation and involves constant Customer and Partner interaction.
What youll do
- Be a recognized expert/SME for Adobe internal and regional stakeholders.
- Act as a lead point of contact for any Customer engagement.
- Manage multiple Customer engagements simultaneously.
- Build trusted advisor relationships with our Clients & Implementation Partners.
- Ability to exhibit value to Customers & Partners adopt and scale in their maturity roadmap.
- Become an expert in integrating Experience Cloud products and the methods by which they can be used to effectively to optimize online businesses.
- Gain an indepth knowledge of a clients website architecture online business model and online marketing strategy.
- Gather document and help form/guide client business requirements key performance indicators and other functional and/or technical requirements.
- Review customized solution design and implementation strategies.
- Validate implementation and follow through on issues until resolved.
- Troubleshoot and reproduce the technical problems reported by customers and define workarounds.
- Identify gaps highlight risks and document feedback or recommendations basis your assessments in standard artifacts with bestin class quality.
- Provide advisory to key stakeholders with industry best practices & recommendations throughout the implementation process.
- Communicate proactively and effectively to Customer/Implementation Partner teams on assessments & recommendations throughout project life cycle.
- Assist with enablement & deskside coaching to Customer/Partners on product features adhoc technical queries and future optimization roadmap.
- Light manipulation of JavaScript as needed to customize web analytic solutions.
- Interact frequently with Client/Implementation Partner teams marketers analysts web developers and Clevel executives mainly via conference calls or emails.
- Manage Customer expectations appropriately and keep projects on schedule and within scope.
- Work and collaborate with Adobe internal teams and Client/Implementation Partners.
- Technical writing and PowerPoint presentation creation
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call (408).
Required Experience:
Senior IC
Employment Type
Full-Time
