Regional Service Executive - Mumbai
Regional Service Executive - Mumbai
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Job Description
Job Description
To support our extraordinary teams who build great products and contribute to our growth were looking to add a Regional Service Executive located in Mumbai.
What a typical day looks like:
- Daily Work Management of ASPs and directing engineers and also addressing operational and technical issues resolving performance bottlenecks and achieving desired objectives
- ASP (Authorized Service Partner) Appointments and audits as per the defined process and report the facts and take CAPA. Daily review with ASPs and the Flex team.
- Handling installations of scanners printers desktops and Laptops and providing active troubleshooting support for all hardware software and networkrelated problems.
- To drive day to day operations of ASPs governing the operations by doing Audits both process and parts capacity management of the engineers in line with the call volumes driving operations for the state to attend daily weekly operations review meetings
- Must have understanding of service network able to identify and resolve ASPs
- Able to achieve KPIs as per SLAs
The experience were looking to add to our team:
- Technical Degree / Diploma computer/electronics/communication engineering is must
- Minimum (78) years of experience of handling managing and appointing Service Partner across South India region.
- Should have experience in handling multiple service outlets
- Ensuring ASP (Authorized Service Partner) training and enhance their technical skill level
- Providing technical training to regional ASP
- Demonstrating new product to ASP
- Technical Audit
What you will receive for the great work you provide
- Health Insurance
- Paid Time off
#LP17
Job Category
Flex does not accept unsolicited resumes from headhunters recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. Flex does not discriminate in employment opportunities or practices based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by emailing: . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the email address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.
Employment Type
Full-Time
