Medical Information Specialist - English/French/Spanish ( Barcelona)
Medical Information Specialist - English/French/Spanish ( Barcelona)
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Job Description
Medical Information Specialist ( Barcelona)
At Alcon we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly champion progress and act with speed as the global leader in eye care. Here youll be recognized for your commitment and contributions and see your career like never before. Together we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse talented people to join Alcon.
As a Medical Information Specialist you will be responsible for daytoday case management of unsolicited medical inquiries from eye care professionals and consumers including intake followup documentation development and provision of responses involving Alcon device products. You will support North America while based in Barcelona. In this role a typical day will include:
- Provide accurate and timely responses to medical and scientific inquiries from healthcare
professionals patients and internal stakeholders. - Utilize approved resources and databases to ensure information is current and compliant with
regulatory standards. - Ensures customer satisfaction while maintaining an understanding of information/data required to be
collected for technical and medical inquiries to confirm compliance. - Create and update reference documents FAQs and other medical information materials.
- Ensures all materials are reviewed and approved according to company policies and regulatory
requirements. - Collaborate with crossfunctional teams including R&D regulatory affairs and marketing to provide
medical insights and support product development initiatives. - Deliver Medical Information support at professional congresses as necessary
- Identify and report adverse events and product complaints in accordance with regulatory requirements
and company policies. - Collaborate with pharmacovigilance and quality assurance teams to ensure proper documentation and
followup - Stay updated on industry trends regulatory changes and best practices in medical information.
- Holds a working knowledge of Alcon products for assigned franchise/therapeutic area(s) and
corresponding labeling (Product Inserts DFUs User manuals etc.) ocular anatomy common
WHAT YOULL BRING TO ALCON:
- Medical/clinical experience (MD OD PharmD RN Ophthalmic surgical nurse licensed optician pharmaceutical experience preferred. Prior experience in pharmaceutical or medical device Medical Information preferred.
- Bachelors degree in science Pharmaceutical or equivalent years of education/experience required.
- Multilingual person: fluent English and French ( Spanish is a plus)
- Minimum: 24 years experience in Medical Device & Pharmaceutical industry with customer interaction.
- Excellent verbal and written communication skills including technical and/or response writing. Experience in medical information PC skills and associated MS Windows/Office programs.
- Working hours: from 3 PM to Midnight and the role is based in Barcelona.
HOW YOU CAN THRIVE AT ALCON:
- Competitive salary
- Comprehensive benefits package
- Training and continuous development; Be part of a high performing leader in ophthalmology company with a lot of opportunities to further develop your professional career.
- International exposure
- Open friendly and collaborative culture
Alcon Careers
See your impact at Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
