Power Systems Sales Administrator
Power Systems Sales Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Job Details
Description
Power Systems located at 608 Mabry Hood Rd Knoxville TN has an opening for a FT Sales Administrator.Power Systems provides quality fitness equipment with expert service support and education. Weve been leading the way in fitness innovation since 1986.
This is a busy clerical role where you must be able to multitask from supporting our customers across the globe as well as anticipating the needs of our high achieving sales team. You will be the airtraffic controller in a hub of activity. Its a great opportunity for a take charge employee who takes pride in a job well done.
As a Sales Administrator you will play a key role in supporting the sales team ensuring smooth order processing and maintaining excellent customer service standards. Your attention to detail organizational skills and communication abilities will help drive operational efficiency and customer satisfaction.
Key Responsibilities
- Customer Database Management
Maintain and update customer profiles in the company database to ensure accurate and current information. - Order Processing
Receive and process customer orders via phone email or online platforms. Verify order details and input them accurately into the system. - Logistics Coordination
Schedule and coordinate deliveries with logistics partners. Communicate shipping status and delivery updates to customers promptly. - Quote Management
Create and update sales quotes for the sales team using the CRM system. - AfterSales Support
Process requests for refunds exchanges and missing items in collaboration with sales representatives and management. - CrossDepartment Collaboration
Work closely with the sales and accounting teams to ensure compliance with company policies regarding order entry and invoice generation. - Process Improvement
Identify opportunities for automation error reduction and workflow enhancements. Share feedback and suggestions with management to improve customer service and internal processes. - Live Chat Support
Assist customers via the websites live chat feature to resolve inquiries and ensure a positive experience. - Policy Compliance
Adhere to company procedures related to sales activities and the handling of customer data. - Product & Process Knowledge
Maintain a strong understanding of company products services and internal processes. - Additional Duties
Perform other related duties as assigned by the Manager or Supervisor.
Qualifications
Excellent communication skills
Teamwork & Relationship Building
Results Oriented anticipates customer needs and needs of sales team.
High school diploma or equivalent; 12 years of administrative support experience
Demonstrated proficiency with Microsoft Office Excel Word PowerPoint and Microsoft Outlook.
For immediate consideration please send a resume along with a cover letter demonstrating your professional writing skills to or
No outside agencies or recruiters.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
