Events Manager

We are currently looking for an Events Manager to join our Marketing function within the Enablement group.

This is a fulltime opportunity on a 12 monthfixed term contract (Maternity Leave)basis. The role will be based in 10 South Colonnade Canary Wharf London E14 4PU. Please note that there might also be a requirement to travel to South Mimms Hertfordshire or other locations as appropriate. May be expected to work unsocial hours on occasions with time off in lieu e.g. to support be aware that this role can only be worked in the UK and not overseas.

Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.

We are currently implementing a flexible hybrid way of working with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role this can flex up to 12 days a month with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

Who are we

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices underpinned by science and research.

The MHRA Communications and Enablement group is a multiawardwinning team that has a consistent trackrecord of achievement and providing value for money. Our focus is to support the agency to deliver its business outcomes by putting patients and the public at the centre of all our work. We are organised in the following functions: News and Media Communications Patient and Public Stakeholder Engagement and Customer Experience. This role is in our Marketing team within the Communications function.

The role sits in the Marketing team which is responsible for developing and protecting our brands; developing and delivering marketing plans and activities that drive patients customers stakeholders and partners towards our products and services; managing customer research data and insight projects that inform our strategies and activities; developing and delivering our incomegenerating eventsprogramme. We work closely with other teams and functions across the Communications and Engagement group and the wider organisation to deliver on our goals.

Whats the role

The Events Manager will plan and efficiently implement our events programme comprising costeffective impactful inperson hybrid and virtual events exhibitions and speaker opportunities to ensure we meet our income and engagement objectives and consistently exceeds delegates expectations.

They will promote our events using web email and social media channels use innovative technologies to deliver an optimised delegate experience fully evaluate the impact of our events and support the Events Lead to develop new events and respond to queries.

Key responsibilities:

• Analysis and planning: Source industry trends delegate feedback and competitor event performance to support the Events Lead to identify opportunities for new events that support our strategic income and engagement objectives. Plan engaging inperson hybrid and virtual events exhibitions and speaker opportunities that meet or exceed objectives and delegate expectations.
• Event development and delivery: Develop highquality event project plans with clear objectives and deadlines efficiently coordinating input from senior colleagues operational teams partners Communication and Engagement group colleagues and suppliers to ensure the delivery high quality onbrand inperson virtual or hybrid events that exceed delegates expectations. Consistently apply our standard operating processes (finance approvals speaker policy brand clearance and partnership contracts) deliver to deadline and respond to queries from operational teams.
• Event marketing and execution: Develop and implement effective event marketing plans with clearly defined and segmented audiences utilising email social media and website channels. Develop and coordinate delivery of event collateral (website content graphics brochures programmes stands banners merchandise and graphics) including all delegate communications before during and after the event (including all registration materials the recording captioning markingup and proofing of event recordings and managing edits with suppliers and coordinating publication). Identify and mitigate any risks to event delivery escalating when required.
• Optimisation and evaluation: Track and report the performance of each event against objectives effectively manage event budgets and keep track of costs. Monitor the performance of event marketing activities employing a test and learn approach to email and social media channel effectiveness and include results and recommendations in evaluations. Manage responses to delegate queries feedback and relevant pre and postevent surveys.

Who are we looking for

Oursuccessful candidatewill:

• Communicating and Influencing: Communicate with colleagues at all levels in a straightforward honest and engaging manner choosing appropriate styles to maximise understanding and impact. Encourage the use of different communication methods including digital resources and highlight the benefits including ensuring cost effectiveness. Show positivity and enthusiasm towards work providing information clearly and promptly encouraging others to do the same.
• Managing a quality service: Develop implement maintain and review systems and services to ensure delivery of professional excellence. Work with stakeholders to set priorities objectives and timescales. Successfully deliver high quality outcomes that meet the customers needs and gives value for money. Identify risks and resolve issues efficiently. Involve a diverse range of colleagues stakeholders and delivery partners in developing suggestions for improvements. Establish ways to find and respond to feedback from customers about the services provided.
• Experience: Demonstrable experience of planning costing marketing delivering and evaluating impactful and costeffective inperson hybrid and virtual events exhibitions and speaker opportunities on budget and to deadline for a range of different audiences.
• Technical: Knowledge of how to project manage a programme of income and nonincomegenerating events conferences exhibitions and speaker opportunities including the creation of event plans finance trackers marketing plans and event briefings.
• Technical knowledge: Practical knowledge of how to deliver events exhibitions and speaker opportunities to achieve objectives including: inperson (e.g. venue searching selection dressing and logistics); virtual (e.g. webinar and delegate engagement platforms including MS Teams Zoom GoTo Webinar Eventbrite) and; hybrid (e.g. physical venue and digital platform). Promoting these events (email and social media marketing) coordinating all delegate communications before during and after the event (including all registration materials the recording captioning markingup and proofing of event recordings and managing edits with suppliers and coordinating publication); and developing and evaluating the performance of events against objectives KPIs ROI or other metrics and liaising with relevant suppliers.

If you would like to find out more about this fantastic opportunity please read our Job Description and Person Specification!

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The selection process:

We use the Civil Service Success Profiles to assess our candidatesfind out more here.

• Online application form including questions based on theBehaviour Experience and Technical Success Profiles.Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind and our Hiring Managers will not be able to access your CV when reviewing your application.
• Interview which can include questions based on theBehaviour Experience Technical and Strengths Success Profiles.

In the instance that we receive a high number of applications we will hold an initial sift based on the lead criteria ofhaving demonstrable experience of planning costing marketing delivering and evaluating impactful and costeffective inperson hybrid and virtual events exhibitions and speaker opportunities on budget and to deadline for a range of different audiences.

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competencybased answers provided ensure you have read these thoroughly and allowsufficienttime. You can view the competencies for this role in the job description.

Use of AI in Job Applications

Applicants must ensure that anything submitted is factually accurate and truthful. Plagiarism can include presenting the ideas and experience of others or generated by artificial intelligence as your own.

If you require any disability related adjustments at any point during the process please contact as soon as possible.

Closing date:14^th May 2025

Shortlisting date: from 15^th May 2025

Interview date:from 28^th May 2025

Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.

If you need assistance applying for this role or have any other questionsplease contact

Candidates will be subject to UK immigration requirements as well as Civil Service nationality information on whether you are able to apply is availablehere.

Successful candidates must pass a disclosure and barring security check as well as animal rights and prolife activism checks. People working with government assets must completebasic personnel security standard checks.

Applicants who are successful at interview will be as part of preemployment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes including TaxFree Childcare. Determine your eligibilityhere.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries please contact.

In accordance with the Civil Service Commissioners Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointmenton the basis ofmerit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint you should firstly contact Florentina OleylamiHead of Talent Acquisition.

If you are not satisfied with the response you receive you can contact the Civil Service Commission at:

Civil Service Commission

Room G/8

1Horse Guards Road

London

SW1A 2HQ