Cocktail Server - Foundation Room
Cocktail Server - Foundation Room
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Job Description
Job Summary:
Who are we
Live Nation Entertainment is the worlds leading live entertainment and eCommerce company comprised of four market leaders: Live Nation Concerts Artist Nation and Live Nation Network. is the global event ticketing leader and one of the worlds top five eCommerce sites with over 27 million monthly unique visitors. Live Nation Concerts produces over 22000 shows annually for more than 2300 artists globally. Artist Nation is the worlds top artist management company representing over 250 artists. These businesses power Live Nation Network the leading provider of entertainment marketing solutions enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information visit Entertainment a division of Live Nation Entertainment offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music from Rock Hip Hop Country Rock en Espaol Blues Jazz Reggae and Pop. House of Blues venues are also known for their southernstyle cuisine jukejoint inspired atmosphere and the World Famous Gospel Brunch.
House of Blues opened its doors on Thanksgiving Day in 1992 serving its first meal to the local shelters. Since opening House of Blues has been committed to giving back to the community through the International House of Blues Foundation.
Who are you
Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful innovative forward thinking and committed. At Live Nation Entertainment our people embrace these qualities so if this sounds like you then please read on!
The Role:
Serve food and beverages to guests in a nightclub environment with a cheerful attitude.
Responsibilities:
Ability to give proper recognition to Foundation Room Members Live Nation Corporate Executives and VIPs to instill appreciation for their membership and patronage
Impeccable knowledge regarding the steps of service for upscale dining
Expert confidence in both bottle and wine service skills
The ability to upsell and offer food and beverage suggestions to guests
Extensive aptitude of culinary terms methods and upscale cuisine
Capacity to guide and direct guests through their dining experience utilizing recommendation and expertise
Ability to understand and execute flawlessly the standards and procedures of Bottle Service.
Articulate vocabulary with the ability to adapt and socialize with current audience
Exemplary and professional grooming standards
Cash handling experience and Point of Sales System experience
Strong working knowledge of all beverages
Ability to deal with intoxicated guests in a positive and safety minded manner
Ability to anticipate and respond to guests needs
Suggestively sell beverages and menu items; take orders
Answer guest questions make recommendations upsell liquors
Communicate drink orders to bar through Point of Sales system
Deliver drinks maneuvering trays through large crowds
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Remove dirty glasses dishes ashtrays from tables including the lifting/moving of bus tubs up to 25lbs.
Keep tables clean/wiped
Clean spills remove food trash or other obstacles from floor using proper lifting techniques
Maintain House of Blues safety and sanitation standards
Follow housekeeping standards per HOB policy
Keep current on all standard operating procedures
Request identification from any guest who appears to be under 30 years of age
Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safetyminded manner bringing it to the attention of the manager
Receive payment and process cash credit card or Travelers check transactions according to HOB policy
Ensure that comp and void checks are processed according to HOB policy
Assist other servers and staff as needed Attend preshift meeting conducted by Manager on Duty prior to the start of each shift
Qualifications:
Required:
(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
Must have a minimum of 2 years experience serving in a upscale dining and night life venue
Working knowledge of high end restaurant operations and safe responsible alcohol service
Ability to handle multiple tables at one time efficiently and with an upbeat friendly attitude; read guests in order to anticipate their needs
High School Diploma or equivalent
Must have a flexible schedule
Must be able to adhere to Dress and Appearance Guidelines
Flexible schedule and ability to work late hours
Working Knowledge of cocktail tray service basic food service responsible alcohol service drink recipes and garnishes point of sales systems
Ability to deal with intoxicated guests in a positive and safety minded manner
2 years bottle service experience
3 years work experience interacting with people in a positive environment
Tolerance of all cultures music and art forms
Preferred:
Point of Sales knowledge
Interest in wines spirits and Mixology
Interest in Night Life
Cash handling experience
Experience recognizing valid IDs
Experience in a live music environment
Physical Demands/Working Environment:
Working environment is fastpaced and often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs using proper lifting techniques
If the above description sounds like you and fits your background apply online at to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by state or federal law.
HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies Internet recruiting job fairs college recruiting and search firms.
Employment Type
Part-Time
