Operations Manager
Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Senior Helpers of Minneapolis and Saint Paul is seeking a dynamic leader to run our Minneapolis location. The Operations Manager is responsible for the revenue growth planning directing overseeing and control of the day to day and longterm activities of the region. This leaders essential objective is to drive strategy and scale growth while maintaining exceptional quality of care. A key role of this position will be to create an environment and culture that provides strong vision direction and support to teams that will impact the growth and ensure success for all. The ideal candidate will possess an entrepreneurial spirit and have a breadth of handson experience in operations business and sales development in home care or a closely related care industry. He or she will have proven experience of shaping a culture and inspiring excellent results from their team. Our employees enjoy positive workplace culture and camaraderie while recognizing that the work they do makes a difference for our clients and their families. At Senior Helpers of Minneapolis and Saint Paul we believe our employees are our greatest asset. Were seeking the right candidate to thrive in this role with a clear path to promotion into the Director of Operations position when the time is right.
Examples of Job Duties:
- Manage the daytoday operations provide daily support and leadership to care and office teams.
- Strategize organize and direct business operations to achieve goals directives and vision. and mission of the company.
- Oversee budget and P&L of the region allocate necessary resources.
- Formulate strategies for both new and existing partnerships joint ventures and/or alliances.
- Negotiate and influence to ensure revenue growth.
- Participate in the development and implementation of specific strategies that will ensure highquality client care and effective utilization of resources for growth and financial viability.
- Ensure optimal client satisfaction and experience.
- Ensure staffing and recruitment initiatives meet and support business needs.
- Oversee training and development of care and office team.
- Adhere to federal state and local compliance practices.
- Adhere to processes and practices around company administration and policy.
- Oversee accurate time keeping and records; collaborate with Payroll.
- Maintain awareness of competitive landscape. Identify opportunities for market and client expansion and new business development.
- Perform other tasks as assigned or needed.
Examples of Qualifications:
- Bachelors Degree preferred (or equivalent combination of 5 years of relevant work experience)
- Minimum 5 years of operations and employee management experience required.
- Senior care experience strongly preferred.
- Demonstrable sales sales development and sales management experience
- Possess a strong business acumen.
- Must have excellent organizational skills attention to detail and the ability to prioritize in a changing environment.
- Proactive with foreseeing potential issues and providing multiple resolutions.
- Strong collaboration skills with both subordinate team and corporate partners
- Proficiency in Microsoft Word Excel Internet and Outlook required.
- Ability to learn software programs quickly.
Examples of Benefits:
- Paid Time Off
- Pay On Demand
- Bonus opportunities are tied to the growth in location revenue.
About Senior Helpers:
We are an independently owned and operated franchisee of SH Franchising LLC dba Senior Helpers. Senior Helpers has been the nations premier franchisor of inhome senior care franchisees since 2005 with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients their families and our employees.
We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws
Required Experience:
Manager
Employment Type
Full-Time
