Data Collection Associates will follow clear instructions and apply the best responses to multiple choice situations. The ideal candidate will be organized detail oriented and have excellent interpersonal skills. They should be able to perform data collected related tasks and procedures in assigned areas with guidance from Data Collection Specialists and Leads.
Key job responsibilities * Partner closely with Program Coordinators/Data Collection Leads/Data Collection Specialists by adhering to data collection protocol and follow SOP to complete project objectives * Work oneonone with research participants by moderating and assisting them through the research process to ensure research objectives are met * Support daytoday operations of collection projects including reporting moderating etc * Own defined tasks within projects focused on improving parts of the data collection processes * Deliver high quality work under tight deadlines * Communicate internally with team members to identify issues and propose solutions for long term sustainability of processes * Support several projects at one time and accept reprioritization as required * Perform basic troubleshooting tasks on any technical issues during collection and escalate as needed * Work indoor/outdoor 45 days per week in the field traveling to multiple sites within 50 miles (this is not a remote role) * Lift up to 30lbs when needed
Knowledge of Microsoft Office products and applications High School Diploma/GED 1 or more year of experience in customer service teaching coaching or related field Experience in customer service Experience using MS Office Outlook Excel Excellent communication strong organizational skills and very detailedoriented Comfortable working in a fast paced highly collaborative dynamic work environment A good sense of humor a positive attitude and great team work skills Reliable transportation
Bachelors Degree Experience in research or data collection Experience using Confluence Quip Jira Salesforce Endtoend handson experience with aspects of data collections (recruiting moderation reporting) Ability to multitask effectively Experience moderating a 1:1 session with users independently in the field Experience moderating sessions with users of different age and demographics is a big plus Consumer electronic research experience Experience working in a corporate environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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