Position Title: Collections Agent Work Set-up: Work On Site / Work From Home Schedule: 8am to 6pm Central Time ( end of month half day Saturday requirement) Salary: Php 30000 (2-3 years experience) Php ( 5 years and above experience)
We are seeking results-oriented and resilient Collections Agents to join a growing third-party collection agency through Boomering. As the agency scales operations we are looking for professionals who are driven persuasive and committed to achieving financial recovery targets. The right candidates will have experience in consumer debt collection and a proven ability to work US hours while delivering consistent performance.
As a Collections Agent: You will be responsible for collecting on third-party consumer debts including personal loans and aged receivables. The portfolio may include accounts aged from 60 days to over 7 years. You are expected to take ownership of your portfolio make strategic calls and adapt collection tactics based on account status and client expectations. We value results above all and provide ongoing live training and support to ensure your success. If you are competitive goal-focused and thrive in a fast-paced target-driven environment this role is for you. Your Responsibilities as a Collections Agent would be: Initiate outbound calls to delinquent account holders in accordance with compliance and legal standards Handle a variety of consumer debt types including in-stat and out-of-stat debt Use BEAM software (preferred) and proprietary systems to track and manage collection activity Manage a portfolio that aligns with your strengths and maximize recovery results Follow a structured training program: 1 day of full system training followed by live monitored collection calls for up to a week Participate in real-time feedback sessions and continuous performance monitoring Meet or exceed daily weekly and monthly recovery targets Collaborate with the team while maintaining healthy competition to drive results Be available to work US Central Time (8 AM to 6 PM CST) Monday to Friday and half-day Saturdays at month-end as needed Qualifications as a Collections Agent: Minimum of 2 years experience in debt collection (junior to 5 years accepted depending on skill and performance) Strong verbal communication and negotiation skills Experience with BEAM software or similar debt collection platforms is highly preferred Familiarity with third-party consumer debt loan collections and various debt aging cycles Ability to work independently while being responsive to team feedback and coaching Willingness to work in a competitive results-driven environment Must be amenable to work during US business hours (Central Standard Time)
About Boomering:
Boomering is an ISO-certified leading BPO company in Clark Freeport Zone Pampanga. Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.
Website: www. Career Portal: and LinkedIn: Boomering Inc.; Boomering Careers
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