DescriptionJob Title:Customer Quality Engineer II Hollister
Department: Quality
Reports To: Quality Manager 420 Linear/Ord 462 Electronics
Responsibilities:
The CQE is responsible for performing thorough proposal reviews sales order reviews interfacing with purchasing customers and documenting lessons learned for each assigned sales order. Candidate is expected to be closely involved with the upfront planning of new orders work closely with customers and initiate/participate with upfront planning improvements.
- Responsible for assisting the Program Manager and Contact Administrators in reviewing RFPs/RFQs quality requirements ensuring said requirements are clearly defined.
- Responsible for reviewing the contract (and subsequent changes) and completing the contract review summary form. A review of other compliance SDRL unique Flowdowns must occur prior to the sales order kickoff. PPQs and updated.
- Inspection Plans and Reports (IP&Rs) are also to be verified/created for all components as part of sales order kickoff preparation activities.
- Participate in the compliance matrix activities. Should a First Article Inspection (FAI) plan be required the QE will draft this plan for submittal and approval by the customer (as required).
- Drive root cause and corrective actions for customer related nonconformances.
- Facilitate internal customer and 3rd Party audits.
- Communicate any PO changes or customer updates to the contract.
- Participate in any PDR or CDRs.
- Responsible to interface with the customer as necessary in order to complete the delivery of the order. This includes presentation of the lot data packages and FAIs as necessary.
- Verify all quality contractual requirements have been met and lessons learned from the customer order have been documented.
- Attend all sales order close out meetings.
- Generate control plans for product and work with Manufacturing Engineering to incorporate the plans into build documentation.
- Lead Material Review Board activities as part of an IPT team.
- Participate in Failure Review Board activities.
- Attend start of shift meetings in the areas in which the CQE supports; attend inperson daily management meetings and inperson required training sessions.
- Generate program quality metrics (FPY Nonconformances CARS etc.)
- Prepare quality reports by collecting analyzing and summarizing data and making recommendations.
- Support Supplier Development Engineering when vendor hardware discrepancies are discovered.
- Perform other related duties as assigned.
- This role requires U.S. citizenship in adherence to ITAR DFARS and federal compliance standards.
Qualifications External/internal:
- Candidate must be proficient in Word Excel and statistical software.
- Experience in ordnance and use of energetic materials powders/propellants are a plus.
- Strong oral and written communication skills.
Education and Experience:
- Bachelors degree or 35 years experience directly related to work environment.
- Knowledge of Advanced Product Quality Planning and Production Part Approval Process is a plus.
- ASQ Certification is a plus.
- Nondegreed applicants shall be reviewed on a casebycase basis for possible acceptance based upon related work experience.
Benefits:
- PTO
- 401K
- Health Insurance (medical dental optical)
- Tuition reimbursement
- Parental leave (mothers fathers and adoptive parents)
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