Lead Business Owner

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online competencybased degree programs WGU is also committed to being a great place to work for a diverse workforce of studentfocused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Professional 306

Pay Range: $60300.00 $90500.00

Job Description

Essential Functions and Responsibilities:

• Creates and maintains a record of all things that need to be done within assigned projects for a product or process that supports student demonstration of competency.
• Has subject matter knowledge experience and skills related to the Evaluation Department initiatives such as Faculty Registrar Transcript Evaluation Evaluation Experience and Support Administration.
• Works autonomously to accomplish assigned objectives through development of assigned products or processes of the department. Exercising considerable independent judgment and creativity in determining how to achieve results within defined policies and procedures.
• Establishes project plans schedules and priorities in support of predetermined goals to accomplish objectives of the department.
• Determines how best to utilize available resources and seeks out partnerships with colleagues in consultation with direct manager.
• Applies knowledge to contribute to development of operational practices.
• Provides analysis of complex situations and data with a focus on evaluating and solving for a variety of factors.
• Understands policies and procedures of WGU and the Evaluation department and applies them with appropriate judgment.
• Develops creative solutions to solve issues with assigned products or processes with an eye toward continued innovation.
• Continuously engage the user and stakeholders for assigned projects to ensure the right product or process is delivered and/or supported.
• Influences the university and team vision and direction as appropriate.
• Contributions directly impact the Departments objectives.
• Conduct work that is critical to the student experience and success through initiatives focused on faculty registrar transcript evaluation evaluation experience and support or administration policies and procedures.
• Work and/or decisions consider the Departments budget and careful stewardship of student tuition dollars.
• Prioritizes and sequences all things that need to be done within assigned projects or areas of support.
• Act as the voice of the team assigned to products or processes both internally and external to the department.
• Frequently interacts with individual contributors and other functional managers.
• Often leads a cooperative effort among project team members to enhance processes and student success.
• Navigate evolving deadlines and project needs to support student success.
• Performs other related duties as assigned.

Knowledge Skill and Abilities:

• Knowledge in value stream mapping strong analytical and problemsolving skills with attention and focus on detail.
• Working knowledge of evaluation support processes (Training Appeals Professional Communication etc.)
• Understanding of project management and/or change management initiatives.
• Working knowledge of online assessment practices
• Basic understanding of Web/Mobile technologies
• Familiar with market forces/current trends impacting online education.
• Ability to inform analytics team on additional needs

Competencies:

Organizational Impact:

• Responsible forimplementing initiativesand projects establishedby university ordepartment leadership;establishes operationalplans for departmentfunction or office withshortterm impact onresults.
• May deliver input intonew processesstandards or plans thatimpact overall university ordepartment results.

Problem Solving & Decision Making:

• Leverages a systemsthinking approach forimproving existingprocesses and systemswithin the department usingsignificantconceptualizingreasoning andinterpretation.
• Problems and issuesfaced are numerousdifficult and requiredetailed informationgathering and affectmultiple areas orspecialties. Problemsand issues span a wide range ofchallenging and uniquesituations.

Communication & Influence:

• Collaborates crossfunctionally with partieswithin and outside ofthe department and mayoccasionallycommunicate withexternal parties.
• May influence others toaccept the job areasviews practicesconcepts andapproaches and conduct briefings withleaders within theUniversity ordepartment.

Leadership & Talent Management

• Responsible forproviding guidancecoaching and training toother employees in thedepartment Function orOffice.
• Provides direction toproject team membersincluding feedback onperformance.
• Demonstrates the WGUleadership principles inall aspects of service tostudents employees andpartners of WGU.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

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Position & Application Details

FullTime Regular Positions (classified as regular and working 40 standard weekly hours): This is a fulltime regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.