EHR Trainer
EHR Trainer
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
NaphCare is hiring an experienced EHR Trainer / Product Manager to join our team onsite at theCorporate Headquarterslocated inBirmingham AL 35216.
The EHR Product Manager will be a member of the NaphCare Software Implementation Team whose objective is to successfully introduce implement train and maintain the clinical and operational functionality of uniquely tailored version of the TechCare EHR Solution.
The successful candidate will act as a primary onboarding continuing education and training resource for customers of NaphCares EHR and internal Operations teams with a focus on driving the progression and longterm successful use of the TechCare EHR System. This role will participate in the management training team oversee process management and lead demonstration activities for EHR training development.
Typically travel 510 business days per month will be part of this position.
The preferred candidate will have a proven history of handson EHR Training Experience. The ideal candidate will be responsible for creating scalable written and video education content.
Responsibilities
- Software Training Team management organization and oversight
- Formalize and manage training and documentation processes for EHR transitions
- Provide virtual and live onboarding sessions ranging from 1hour sessions to multiple days long events
- EHR usage escalation point for both client partners and coworkers
- Support role for TechCare EHR Sales and Marketing activities as needed
- Attendance at industry events and involvement in TechCare User Groups
Qualifications
- Minimum 4 years experience of EHR Training activities
- Proficiency using EHR software systems; superuser experience is strongly preferred
- Proficiency in general information technology software and technical concepts strongly preferred
- Ability to travel to NaphCare and client facilities across the country to complete job responsivities is required
- Demonstrated excellence in customer service and communication skills with both internal and external clients and vendor partners
- Experience working in a teambased fastpaced and deadlinedriven environment
- High level of comfort with learning building and applying skills in both public forums and technical areas
- Adeptness at translating technical language and concepts to endusers as well as clinical workflows back to technical terms
- Ability to manage individual tasks and move projects or features towards known goals with minimal supervision
Equal Opportunity Employer: disability/veteran
Employment Type
Full-Time
