Front Desk Supervisor-DoubleTree by Hilton Hotel Kansas City Overland Park
Front Desk Supervisor-DoubleTree by Hilton Hotel Kansas City Overland Park
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$ 17 - 20
1 Vacancy
Job Description
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Exciting opportunity at DoubleTree by Hilton Hotel Kansas City Overland Park! We are looking for a customeroriented leader to join our team as Front Desk Supervisor. The ideal candidate would have two years of previous experience as a Guest Service Agent or at least oneyear supervisory experience. This role requires a full flexible schedule that includes nights weekends and Holidays. Do you have a passion for making memorable guest experiences if so this is the role for you. Apply Today!
What you will be doing
As Front Desk Supervisor you will assist with overseeing front desk operations provide guest service guidance and leadership to ensure consistent customer service is provided. You will assign and instruct team members in details of work monitor lobby traffic to make staffing adjustments accordingly. As Front Desk Supervisor you will resolve customer complaints train supervise schedules and assists in evaluating staff.
The pay rate for this role is $17.50 $20 an hour.
Required Experience:
Manager
Employment Type
Full-Time
