Service Desk Analyst II ( 2+ years exp.)

My3Tech

Posted on : 31-07-2025

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1 Vacancy

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Job Location

Fairfax, VA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 31-07-2025

Job Description

Role: Service Desk Analyst II
Location: Remote
Duration: Long term contract

Job Description:
Service Desk Analyst II 2 years

Minimum/General Experience:

Provides Service Desk or Network Operations level I support.
Shall have experience providing level 1 phone support customer service experience and desktop support knowledge and skills.
Minimum two years experience in the field.

Functional Responsibilities:

Works closely with service desk and NOC staff and supervisors to provide level 1 support directly to customers in Microsoft windows based desktop environment.
Strong communication skills required.
Performs full lifecycle of Incident management activities in context of a professional service desk.
Minimum Education: HDI Service Desk Analyst certification and Microsoft DST or equivalent certificate required.

Thanks & Regards

Employment Type

Full-time

Company Industry

Key Skills

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About Company

My3Tech

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