drjobs Services Coordinator Lead - Department Only

Services Coordinator Lead - Department Only

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1 Vacancy
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Job Location drjobs

Klamath Falls, OR - USA

Hourly Salary drjobs

USD 28 - 35

Vacancy

1 Vacancy

Job Description

Klamath County
Job Announcement Department Only

Department: Developmental Disabilities Service (DDS)
Reports to: Services Coordinator Supervisor
Representation: Local 737
Pay Grade: LH22
Location: Klamath County Oregon

About Klamath County
Klamath County is located in beautiful Southern Oregon offering an outdoor enthusiasts paradise: hiking skiing kayaking camping and more. Home to Oregon Institute of Technology and Kingsley Field Air Base we are proud to foster a community where your contributions are valued and recognized.
We offer a generous benefits package including:
  • Countypaid health insurance contributions
  • Countypaid retirement contributions
  • Paid life and shortterm disability insurance
  • Paid holidays and additional perks
Come join our team and make a difference while enjoying a great quality of life!
General Position Summary
The Services Coordinator Lead provides targeted case management services to individuals with Intellectual/Developmental Disabilities (I/DD) and monitors community providers supporting individuals served by Klamath County Developmental Disabilities Services (KCDDS).
This position plays a vital role in improving service delivery supporting peers and maintaining compliance with Medicaid and Oregon Administrative Rules (OAR).
Essential Functions
The following may not be allinclusive and other duties may be assigned.
  • Develop and revise ISPs or Annual Plansbased on assessments to address each individuals medical social educational and employment needs.
  • Assist individuals and families in creating and implementing personalized support systems.
  • Use choice advising to support individuals in selecting service providers settings and supports.
  • Monitor Medicaidauthorized services and expenditures through case management contacts.
  • Deliver personcentered services that encourage selfdetermination.
  • Authorize and coordinate developmental disabilities services as selected by individuals or their representatives.
  • Coordinate services with state public and private agencies.
  • Maintain uptodate knowledge of relevant laws rules policies and procedures.
  • Consistently document case management contacts and activities with weekly progress notes.
  • Attend supervision meetings and participate in team training and consultation.
  • Attend IEP and transition planning meetings.
  • Ensure service delivery compliance with OAR Chapter 411 Division 415.
  • Identify and report gaps in service delivery resources.
  • Complete a minimum of 20 hours of ID/DD training annually.
  • Build and maintain professional relationships with community partners and stakeholders.
  • Uphold professional boundaries and confidentiality at all times.
  • Fulfill mandatory abuse reporting responsibilities.
  • Actively promote the mission and core values of KCDDS.
  • Collaborate with SC Leadership to review and improve case management tools and materials
  • Obtain SC ONA permissions from eXPRS to support ONA completions.
  • Support SC caseloads during extended staff leave.
  • Provide peer support shadowing opportunities and mentorship to new SCs.
  • Serve as the initial contact for choice counseling for eligible individuals.
  • Share feedback and identify service delivery trends or gaps with SC Leadership.
  • Meet regularly with SC Leadership to ensure consistent application of case management practices.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
Education Certification & Experience:
  • Must have knowledge of Oregons public service system for developmental disabilities.
  • Must meet one of the following criteria:
    • Bachelors degree in behavioral science social science or closely related field and one year of developmental disabilities case management experience; OR
    • Bachelors degree in any field and two years of developmental disabilities case management experience; OR
    • Associates degree in behavioral science social science or closely related field and three years of developmental disabilities case management experience; OR
    • Four years of developmental disabilities case management experience without a degree.
  • Must possess a valid Oregon Drivers License.
Knowledge Skills and Abilities:
Knowledge of:
  • Public service system for developmental disabilities in Oregon.
  • Klamath County community agencies and resources.
  • Confidentiality and mandatory reporting requirements.
  • County policies and procedures.
  • Intellectual and Developmental Disabilities service system structure.
  • Relevant laws regulations policies and compliance standards.
  • DHS electronic systems and ID/DD service management software.
Skills in:
  • Working effectively with individuals with intellectual and developmental disabilities.
  • Developing professional relationships and contributing to a positive team culture.
  • Written and oral communication including public presentations.
  • Planning organization and adapting to change.
  • Use of Microsoft Office database management and recordkeeping software.
  • Maintaining compliance with information management and confidentiality standards.
  • Problemsolving time management and independent work.
  • Providing and receiving constructive feedback.
  • Promoting customer service excellence.
Ability to:
  • Maintain professional boundaries and confidentiality.
  • Fulfill duties as a mandatory abuse reporter.
  • Promote the mission and core values of KCDDS with professionalism and integrity.
  • Communicate clearly and manage complex caseloads independently.
  • Work collaboratively with internal and external partners.
  • Analyze service delivery systems and make informed recommendations.
  • Attend work as scheduled and meet performance expectations.
Physical Requirements
  • Frequent sitting talking and hearing required.
  • Occasional standing and walking.
  • Vision requirements include close distance peripheral vision and depth perception.

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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