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Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS Human Capital (HC)Management Level
ManagerJob Description & Summary
At PwC our people in talent and development focus on finding deploying training and enabling talent through talent identification and enhancing employee skills and knowledge fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate assess educate and train employees in line with market developments and firm strategy.Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
India AC Assurance Deployment AC Deployment Consultant(Manager)
About the Organization:
Acceleration Centers (ACs) in India are an integral part of PwCs global network and that of our global collaborate across engagement teams business segments and borders as seamlessly integrated teams delivering complex client engagements and internal projects with agility and efficiency.
At ACs in India we are focused on attracting developing and retaining high potential talent and achievingexcellence in everything we do.
With innovation growth and learning at our core our people are able to make more possible and make ourclients successful. We owe this success to our diverse and talented workforce. Therefore it is our constantendeavor to attract the best talent and bring the best experiences and opportunities for our people. We dothis by creating a culture of care and belonging supporting their learning and growth thereby creating astrong people culture and engine of growth for PwC.
Job Description:
We are seeking an experienced and resultoriented Workforce Management professional with a strongunderstanding of workforce management concepts to lead our sector/practice resource deployment team.
We are looking for dynamic professionals who can work with the business to predict future demandprojections and optimize resource availability to assign bestfit staffing on projects. The suitable candidate will be responsible to assess the ongoing demand and capacity determine personnel requirements based onstaffing rules and regulatory compliance guidelines and collaborating on resource management with multipleteams within our organization.
As an AC Deployment Consultant you will be responsible to meet all resource management KPIs for theassigned Sector/practice team. You will be the primary deployment POC for business stakeholders and willbe expected to provide subject matter guidance monitor and assess demand capacity gaps create effective staffing solutions maneuver over/under staffing situations enable cross teaming upskilling and crossskilling of resources and provide proactive staffing solutions.
As a people manager you will be responsible to coach mentor and supervise your team perform regularreviews of all deployment activities performed by your team upskill/cross skill team members providecareer coaching and guidance timely and quality focused delivery. You should be able to effectivelyunderstand and fulfil against stakeholder expectations guiding and monitoring their adherence todeployment KPIs.
To ensure success as an AC Deployment Consultant you should possess extensive domain knowledge in resource management demand supply planning projectbased staffing capacity and headcount planningdemand and supply forecasting capacity and bench management scheduling and business analytics. A bestfit will be someone who can accurately predict staffing needs and generate capacity to fulfil project demands.
Key Responsibilities:
Analyzing annual budget plans and generating capacity to enable effective staffing on projects basedon scope of work skills prior experience availability compliance restrictions and project budget.
Proactive capacity and headcount planning to minimize over/under staffing scenarios.
Create effective staffing portfolios based on client needs staffing preferences business teamstructure growth strategy location strategy resource utilization client prioritization staffcontinuity and other defined business rules.
Demonstrate success against all business operational and people management KPIs.
Implement defined quality & risk controls to ensure 100% compliance on all regulatory requirementsand business rules outlined in the deployment process narratives and SOPs.
Consistent review of planning assumptions demand growth attrition and recruitment pipeline tominimize staffing gaps reduce non billable time and optimize staffing during busy season staffing.
Analyze and execute staffing solutions to meet unplanned demands.
Collaborate with hiring managers Talent acquisition team and LOS Operations on new hireallocations in accordance with open staffing needs client succession planning and capacity analysis.
Drive continuous improvement process transformation technology enablement and automation tocreate measurable efficiencies within the team.
Create dashboards to monitor analyze and report against key KPIs.
Documenting processes and maintaining records.
Stakeholder management Create strong connects with stakeholders in the business onshore deployment Territory PMO AC Solutions cross AC deployers and IAC HC teams.
Team management Backup and succession planning quality monitoring performance evaluationcareer guidance and overall supervision.
Key Skills and Experiences:
Graduate or postgraduate in any workstream with a good academic record.
8 10 years of relevant postqualification work experience in a reputed organization with a proventrack record of career growth and stability.
Must have at least 5 6 years of experience in managing business stakeholders.
1 2 years of experience in directly supervising team members will be preferred.
Hands on knowledge of working on staffing tools will be mandatory.
Ability to analyze large data and identify trends to draw intelligent inferences and projections will berequired.
Prior resource management experience in Big 4s Audit/Tax/accounting practice and/or financialservices industry will be preferred.
Client focused and solutionoriented mindset will be mandatory.
Prior experience of working in and managing crosslocation teams will be preferred.
Excellent interpersonal and communication skills.
Excellent negotiation skills.
Excellent process documentation articulation and presentation skills knowledge in using MSVisio PowerPoint and Google Slides to create impactful process flows and business presentations.
Excellent organizational and timemanagement skills with a proven record of multitasking anddelivering under tight deadlines.
Very strong people management skills.
Prior experience in project management/change management/process transformation will bepreferred.
Working knowledge of Power BI Spotfire Tableau and Google Charts will be preferred
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Performance Management Business Reporting Coaching and Feedback Communication Conflict Resolution Coordinating Staff Creativity Data Analysis Demand Management Development Collaboration Embracing Change Emotional Regulation Empathy Human Resources (HR) Report Inclusion Intellectual Curiosity Learning Agility Optimism Professional Courage Project Resource Allocation Project Resource Management 20 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship
Government Clearance Required
Job Posting End Date
Required Experience:
Contract
Full-Time