Plans Specialist - Purchases
Plans Specialist - Purchases
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Job Description
Plan Specialist Purchases
Hybrid Bristol
In this position youll be based in the Bristol office for a minimum of three days a week with the flexibility to work from home for some of your working week.Find out more about our flexible work culture at give you a world of potential
Our dynamic team oversees the global share purchase journey ensuring secure contributions and streamlined processes. Collaborate with leaders to optimize EquatePlus/Shareworks services. Become an expert keep everyone informed and resolve complex queries with ease. Unlock your potential with us!
A role you will love
This exciting role is your chance to become an integral part of our employee share plan program! Youll work closely with either an Operations Manager or the Head of Purchases overseeing the entire purchase lifecycle for employees worldwide. This includes everything from enrolment and contribution management to the final share purchase. But thats not all! Here youll also focus on optimizing the experience for our EquatePlus/Shareworks clients collaborating with the Operations Manager Purchases to create efficient and streamlined processes for their upgraded service.
Responsibilities:
- Manage the Share Purchase Journey: Youll meticulously oversee every step of the share purchase process for employees worldwide from enrolment and contributions to final purchases ensuring we meet agreedupon deadlines.
- Ensure Secure Contributions: Youll play a key role in securely collecting and managing employee contributions adhering to all relevant regulations (FCAs CASS rules).
- Streamline EquatePlus/Shareworks Processes: Partnering with the Operations Manager youll help build and refine efficient processes specifically for our upgraded EquatePlus & Shareworks services.
- Become a Share Purchase Expert: Develop indepth knowledge of share purchases creating clear documentation and providing expert advice to colleagues and clients.
- Keep Everyone Informed: Youll be responsible for providing regular updates on purchase activity to clients senior management and stakeholders.
- Resolve Customer Inquiries: As the share purchase lifecycle expert youll tackle complex customer queries and system issues delivering exceptional service throughout the process.
- What You Bring:
- Experience Improving Processes: Prior experience streamlining processes for improved efficiency is a bonus.
- Financial Services Background: A minimum of three years experience in financial services is desirable with one year in share plans or financial compensation an advantage.
- Passionate About Customer Service: Youre dedicated to delivering outstanding service to a large and diverse client base.
- Thrive in Busy Environments: Youre comfortable handling significant transaction volumes within complex regulations.
- Strong Organizational Skills: You excel at managing multiple tasks simultaneously with exceptional organizational skills.
- Effective Communicator: You possess strong written and verbal communication skills effectively conveying ideas to a wide range of audiences.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeingrewards that can be tailored to support you and your family.
Invest in our businessby setting aside salary to purchase shares in our company and youll receive a company contribution as well.
Extra rewardsranging fromrecognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and closeknit community with experienced colleagues ready to help you grow.Our careers hub will help you find out more about our rewards and life at Computershare visit Experience:
Unclear Seniority
Employment Type
Full-Time
Department / Functional Area
Key Skills
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