Pathway Group of Companies is a leading Canadian IT company offering fullspectrum technology services to businesses across Canada and the United States. Our portfolio includes managed business connectivity server colocation cloud computing telephony and outsourced IT and application management services. If this is you; youll also have a strongwith expertise in designing deploying and optimizing M365 solutions including MS Defender Intune and Entra ID with additional responsibilities in handling Tier 2 and Tier 3 Windows support.
Responsibilities Collaborate with clients to understand their needs provide technical guidance and assist them in implementing the solution. Design implement and operate Microsoft Defender and Intune solutions to support endpoint protection device management and compliance across onpremises and cloud environments. Administer Microsoft 365 services including SharePoint Online Teams OneDrive and other related workloads. Monitor system performance troubleshoot issues optimize resource utilization and perform necessary upgrades and patches. Collaborate with internal IT teams to plan deploy and maintain Windowsbased applications services and updates. Evaluate and select appropriate hardware software and networking technologies to meet organizational needs. Ensure the tracking and renewal of all applicable software and system licenses. Configure systems for compliance with SLAs using loadbalancing faulttolerance and scalable architecture where required. Manage configuration and provisioning of Microsoft Windows operating systems both onpremises and in the cloud (Azure AWS Google). Manage and administer hybrid Exchange server infrastructure. Ensure system and data integrity through regular audits monitoring and security measures. Implement data backup and recovery strategies to ensure business continuity. Document system configurations procedures and troubleshooting steps for knowledge sharing and future reference. Stay updated on emerging technologies trends and best practices related to infrastructure systems engineering. Identify opportunities for process improvement automation and efficiency gains in infrastructure management. Provide timely and responsive technical expertise both within and to clients which may include rotational oncall support and offhours system maintenance.
Qualifications and Skills: Bachelors degree in computer science Information Technology or a related field. Proven 5 years of experience as a system administrator specifically with Microsoft technologies. Strong knowledge and experience with Windows Server administration including Active Directory Group Policy and file/print services. Proficiency in managing Exchange 2010/2016 Server and Exchange Online environments including mail flow mailbox management and security. Proficiency in network administration including LAN/WAN TCP/IP routing and VPN technologies. Experience with M365 administration including SharePoint Online Teams and OneDrive. Experience with endpoint protection and device management using Microsoft Defender and Intune. Strong knowledge of server hardware operating systems and virtualization technologies (e.g. VMware HyperV). Familiarity with storage technologies (e.g. SAN NAS) and backup/recovery solutions. Working knowledge of cloud computing platforms (e.g. AWS Azure). Solid understanding of cybersecurity principles and best practices. Strong analytical and problemsolving skills. Excellent communication and collaboration abilities. Ability to work independently and manage multiple priorities effectively.
What we offer
Base salary with the opportunity to earn bonuses based on performance; proportionate to relevant experience and background
Healthy worklife balance.
How to apply
If you have the spirit drive and passion for technologybased business development we would like to hear from you. Please send us your resume with subject: System Engineer including details of qualifications and training work experience and why you feel this would be asuitable position for you at emailprotected
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