Technical Account Manager
Technical Account Manager
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$ 75000 - 125000
1 Vacancy
Job Description
About Uzado Inc.:
Key Responsibilities:
- Act as the primary technical point of contact for assigned clients ensuring a high level of satisfaction and service delivery.
- Guide clients through onboarding and implementation of Uzados cybersecurity and compliance services including MDR vulnerability management incident response and GRC solutions.
- Understand each clients unique IT environment compliance obligations and security posture to tailor recommendations and strategies.
- Conduct regular client checkins performance reviews and technical business reviews (QBRs).
- Collaborate crossfunctionally with Uzados SOC analysts compliance consultants and engineering team to ensure seamless service delivery and issue resolution.
- Advise clients on cybersecurity best practices threat trends and how to continuously improve their security maturity.
- Help identify opportunities for account expansion and participate in the renewal process with the account management team.
- Stay up to date with industry standards (NIST ISO 27001 etc.) and emerging threats to inform client strategy.
Qualifications:
- Bachelors degree in Cybersecurity Computer Science Information Technology or equivalent experience.
- 3 years in a technical account management customer success or clientfacing technical role in cybersecurity or managed services.
- Strong understanding of cybersecurity frameworks threat detection and regulatory compliance (e.g. PCI DSS HIPAA SOC 2).
- Familiarity with security tools such as SIEMs EDR/XDR platforms firewalls vulnerability scanners and cloud security tools.
- Excellent communication presentation and problemsolving skills.
- Ability to translate technical details into business value for executive stakeholders.
- Cybersecurity certifications such as CISSP CISM Security or CEH are highly desirable.
Nice to Have:
- Experience working in or with managed security service providers (MSSPs).
- Knowledge of cloud environments (AWS Azure GCP) and hybrid IT infrastructures.
- Background in compliance auditing or consulting.
What We Offer:
- A collaborative and supportive team environment.
- Opportunities for growth in a fastpaced cybersecurity firm.
- Competitive compensation benefits and ongoing professional development.
- A chance to make a real impact helping clients reduce cyber risk and meet compliance goals
Required Experience:
Manager
Employment Type
Full-Time
