XTN-51F0582

Agility Research & Strategy is currently looking for a dynamic candidate to fill our Senior Manager Luxury Community Development position.

Our team is a diverse group of talented individuals that come from a range of backgrounds our DNA is Agile intelligent selfstarters who are keen to grow and learn. Working with the C suite of the Worlds leading Premium and Luxury brands this role gives the right individual an opportunity to help these brands with our proven methodologies and solutions.

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

Community Development

• Strategically grow and manage the community focusing on high net worth and ultrahigh net worth individuals.
• Develop and execute strategies to attract engage and retain members ensuring a vibrant and exclusive luxury community.
• Build a userfriendly valueadded experience for members including access to exclusive content events and discussions.

Partnership Building

• Establish collaborations with luxuryfocused entities including membership clubs concierge services arts and cultural organizations watch groups car clubs country clubs and luxury publishers.
• Negotiate partnership agreements to ensure mutually beneficial outcomes.
• Explore cobranded opportunities to enhance visibility and attract new members.

Digital and Social Media Management

• Utilize digital media and social platforms to promote and engage with the target audience.
• Oversee content creation campaigns and analytics to drive engagement and measure success.
• Identify trends and opportunities to amplify the platform’s presence across relevant channels.
• Manage all social media and digital platforms to recruit and engage community members

Database Management

• Manage and optimize the membership database to ensure seamless operations and personalized experiences for members.
• Implement tools and processes for member onboarding engagement tracking and feedback collection.

Consumer Insights

• Collaborate with internal teams to leverage insights gathered from members for Agility Research & Strategy’s consulting projects.
• Provide regular reports on community growth member engagement and partnership success.

• Proven experience in managing membership communities loyalty programs or luxuryfocused platforms.
• Strong digital marketing skills including social media strategy campaign and analytics.
• Demonstrated ability to establish and nurture highvalue partnerships.
• Excellent project management skills with the ability to juggle multiple priorities.
• Exceptional interpersonal and communication skills to connect with a diverse range of affluent individuals and organizations.

Non Negotiable:

• Previous experience in luxury industries or working with HNW/UHNW clients.
• Familiarity with CRM and database management tools.
• Knowledge of the luxury market landscape including trends key players and consumer behaviour.
• Experience in HNW / UHNW clientele
• Experience in managing membership communities loyalty programs or luxuryfocused platforms.
• Exceptional interpersonal and communication skills to connect with a diverse range of affluent individuals and organizations.
• Excellent communication skills